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Lady Luck Casino Black Hawk

4.3

About this business

Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it. 

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.36,767 reviews
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Rodney's profile image
Rodney 
a year ago

Last minute decision Last minute decision after driving 15+ hours to go to red rocks amphitheater. Hotel was very reasonably priced and in an excellent location near multiple casinos. If we ever come back to Colorado we will definitely stay here again. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

mike's profile image
a year ago

Ive stayed in a few places up here... they are all decent. Food is much better at the monarch, but ive never disappointed anywhere up here. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Samantha's profile image
Samantha 
a year ago
Kellie's profile image
Kellie 
a year ago

No customer service! Hotel was fine, room was clean and quiet. I am not a fan of Kiosk check in. Yes it was fairly easy but not once did we have interaction with a hotel employee. I wasn’t able to ask a question, we weren’t directed to our room, nothing! It felt like we were in an abandoned building. So obviously, no customer service. 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Melissa's profile image
Melissa 
a year ago

No employee at check in. Long lines checking in through another hotel. Room keys not activated. Had to return to desk from the 11th floor to get new key. 

Business response:

We appreciate your feedback, Melissa! We are saddened to learn of the inconveniences you experienced during your stay. We hope to have an opportunity to refresh your faith in our team and establishment on your next trip into Black Hawk. 

Larry's profile image
a year ago

Clean, large room. Quick checkin and check out. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Leroy's profile image
a year ago

We had to check in at a kiosk because there wasn't anybody at the desk. You have to swipe your card at the machine so you end up wondering exactly what the heck is going on. 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

JUAN's profile image
a year ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

jeff's profile image
a year ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Frequently asked questions about Lady Luck Casino Black Hawk

How is Lady Luck Casino Black Hawk rated?

Lady Luck Casino Black Hawk has a 4.3 star rating with 6,767 reviews. 

When is Lady Luck Casino Black Hawk open?

Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.