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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Amazing
Business response:
Libia, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Frint desk supervisor needs a little work on being friendly.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
We appreciate your 5-star rating, Breanne! Thank you for visiting Lady Luck Casino Black Hawk!
Dan at the checkout desk was fun, did a great job! The casino was fun and very clean. Great stay, great room. Thank you, and we'll be back soon.
Business response:
We are thrilled to hear that you had a great experience at Lady Luck Casino Black Hawk! We appreciate your kind words and look forward to welcoming you back soon. Thank you for choosing us.
The hotel itself is good but none of the restaurants were very good and I don’t recommend Roxy’s. Over priced food was cold. I would give them a D
Business response:
We apologize for your disappointing experience at Roxy's. We appreciate your feedback and will address this issue with our team. Thank you for bringing this to our attention.
Business response:
We're sorry to hear that you didn't have a 5-star experience at Lady Luck Casino Black Hawk. If there's anything specific that you feel could be improved, please don't hesitate to reach out to us at (775) 786-5700. Your feedback is important to us.
For this being a pet friendly hotel there was absolutely nowhere to take our animals. I do understand they have bad weather but there was a quarter inch of salt going down the sidewalk on Hotel side, casino side was spick and span. Other than that it was nice.
Business response:
We appreciate your feedback, James. We apologize for any inconvenience regarding the lack of pet-friendly areas. We will address this issue and strive to improve our services. Thank you for bringing this to our attention.
It is a very nice place to stay. Rooms were in pristine condition. Staff was nice and helpful.
Business response:
We are thrilled to hear that you enjoyed your stay at Lady Luck Casino Black Hawk, Eric! We take pride in providing top-notch accommodations and excellent customer service. Thank you for taking the time to share your positive experience with us.
We like Lady Luck, the room was a bit smelly though.
Business response:
Thank you for your feedback, Priscilla. We appreciate your patronage at Lady Luck Casino Black Hawk. We apologize for any inconvenience caused by the room odor and will address it promptly. If you have any further concerns, please feel free to contact us at (303) 998-7777.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,793 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.