Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,370 reviews

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Sandy

2 years ago

Exceptional Someone left their dog in their room, and it barked a long time. Location

Business response:

We’re thrilled you enjoyed your time with us, Sandy. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Lady Luck Casino Black Hawk in the future.

Laurie

2 years ago

Very Good

Business response:

We appreciate your feedback, Laurie. If there's anything we can do to improve your experience, please don't hesitate to reach out to us at (303) 998-7777.

Michael

2 years ago

Have stayed at this hotel before and will undoubtedly return. Good location with walking access to several different casinos without going outside. Comfortable bed and nicely equipped room.

Business response:

We appreciate your continued patronage, Michael! We're glad to hear you enjoyed your stay and found our location convenient. Thank you for your feedback. If you have any concerns or suggestions, please feel free to contact us at (303) 998-7777.

Jack

2 years ago

Wonderful Great location walking distance to loads of fun

Business response:

We appreciate your positive feedback, Jack! Thank you for choosing Lady Luck Casino Black Hawk!

Jodi

2 years ago

Good deal for the amount we paid during the week. The location and free parking was very nice.

Business response:

We appreciate your positive feedback, Jodi! Thank you for choosing Lady Luck Casino Black Hawk.

Canavan

2 years ago

Exceptional

Business response:

We appreciate your kind words and are thrilled to hear that you had an exceptional experience at Lady Luck Casino Black Hawk. Thank you for taking the time to share your feedback with us.

2 years ago

Clean, comfortable stay and I felt safe. No sweet-n-low or equate sweetener for coffee so I didn't bother making anything. No plastic cups, just coffee cups. The bathroom light in the shower was not working. One window curtain was droopy. I like the parking garage. The checking-in kiosk was super easy.. The room was comfortable and I felt safe.

Business response:

We apologize for the inconveniences you experienced during your stay at Lady Luck Casino Black Hawk. We appreciate your feedback and will address the issues you mentioned to ensure a better experience for future guests. Thank you for choosing us.

Wendy

2 years ago

Exceptional exceptional stuff Clean and comfortable 10/10

Business response:

We're thrilled to hear that you had an exceptional experience at Lady Luck Casino Black Hawk, Wendy! Thank you for the positive feedback and we hope to see you again soon.

Heather

2 years ago

Exceptional The bed wasn't super comfy, but it wasn't horrible. The amount of pillows provided for two was less than we wanted. I liked the staff, the check in guy for the hotel was amazing! I totally spaced his name but he had us laughing the whole time checking us in!

Business response:

We appreciate your feedback, Heather. We apologize for the discomfort you experienced with the bed and pillows. We will address this issue with our team to ensure a more enjoyable stay for our guests. Thank you for highlighting our amazing staff member at check-in. We hope to welcome you back for an even better experience.