Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,220 reviews

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Aaron

2 years ago

Very Good

Business response:

Thank you, Aaron! Your positive feedback is certainly appreciated and we look forward to welcoming you back again for another great time!

Edwards

2 years ago

Good place, tough to find and very confusing. Extra night cost was rather enticing. Confusing to find! I book with Lady Luck and get assigned a room with an affiliated hotel (the horse shoe) even more confusing was the fact that it was referred to as the Isle Hotel. Very hard to navigate once inside. I was wandering around with all my luggage tryna locate my room using 3 elevator rides to the wrong floor until i finally called someone. Clean comfy close to gaming and bus stop

Business response:

We apologize for the confusion you experienced during your stay at Lady Luck Casino Black Hawk. We appreciate your feedback and will work on improving our signage and directions to make it easier for guests to find their rooms. Thank you for mentioning the cleanliness and proximity to gaming and the bus stop.

Sanders

2 years ago

Friendly staff Dave the hotel staff he was amazing The hotel staff was very nice.

Business response:

Thank you for your positive review, Sanders! We're glad to hear that you had a great experience with our friendly hotel staff, especially Dave. We appreciate your feedback and hope to see you again soon at Lady Luck Casino Black Hawk.

Christina

2 years ago

Very Good

Business response:

Thank you for your positive feedback, Christina! We're glad to hear that you had a very good experience at Lady Luck Casino Black Hawk.

Edward

2 years ago

Exceptional N/,a Everything is good

Business response:

Thank you for your exceptional review, Edward! We're thrilled to hear that everything was good during your visit to Lady Luck Casino Black Hawk! Please feel free to visit us again very soon!

Robert

2 years ago

Good

Business response:

We appreciate your great feedback, Robert! Please visit us again very soon!

Lemmon

2 years ago

Pleasant

Business response:

Thank you for your review, Lemmon. We appreciate your feedback and are glad to hear that you had a pleasant experience at Lady Luck Casino Black Hawk. If there is anything specific that we can improve upon, please feel free to reach out to us at (303) 998-7777.

Charles

2 years ago

Great stay! When I arrived the person that checked me in, Dan, was great.

Business response:

Thank you for your positive feedback, Charles! We're glad to hear that you had a great stay at Lady Luck Casino Black Hawk. We'll make sure to pass on your compliments to Dan for providing excellent service during your check-in. We appreciate your support and look forward to welcoming you back soon!

Benjamin

2 years ago

Great hotel, clean, quiet, great location and staff and amazing price My key stopped working on the elevator but the front desk fixed it for me. I liked the cleanliness, location, friendly staff and affordable.

Business response:

Thank you for your review, Benjamin! We're glad to hear that you enjoyed your stay at Lady Luck Casino Black Hawk. We apologize for the inconvenience with your key, but we're glad our front desk was able to fix it for you. We appreciate your compliments on our cleanliness, location, friendly staff, and affordable prices. We hope to welcome you back soon!