LOOK Dine-In Cinemas

Kristy H. 

on Yelp

2 years ago

probably the worst theatre experiences ive ever had - i have been once before and it was terrible but wanted to give them the benefit of the doubt and try once more and i will never come back Food is absolute trash / takes forever - even to get a glass of water Seats are all ripped up We walked in without anyone checking our ticket - pretty crazy Dont come here 

Tina T. 

on Yelp

2 years ago

Honestly I come here so often and each time it's worse than the next. Our food came at the end of the movie. It came cold and nasty. Our drinks came an hour into the movie. We couldn't even blame the staff, they were so nice and accommodating but management really screwed them over by understaffing them. There was 4 workers running around to all the theaters it was terrible. Get it together management. 

Kelly G. 

on Yelp

2 years ago

Same complaint as most. Once we found seats that could recline (some recliners are broken and the seats are torn), my boyfriend went to order us apps, drinks, and popcorn. Boyfriend delivered drinks. Some guy delivered apps, didn't ask if we had everything we needed. In fact, he left so fast, I didn't get to say thank you. And he didn't bring napkins. Why is that a common theme here? They're right by the door, which I noticed as we left. We enjoyed our apps and drinks, but the popcorn was nowhere to be found. We pushed t... read more

Raquel P. 

on Yelp

2 years ago

This was by far the worst place I've been to in my life!! If I could give it zero I would. We walked in..the floor was disgusting and full of hair and dirt. Ever heard of mopping? A vacuum perhaps? We go downstairs to where our theater was and I went into the restroom to wash my hands before the movie. The restroom had toilet paper all over the floor and not just dry ones..the wet ones that stick to the floor. There were bugs crawling around the sinks and no paper towels. Ok moving on we go into the theater and let me te... read more

Jonathan B. 

on Yelp

2 years ago

So I'm not sure if this business deserves a rating this low because I'm not sure if the quality of the experience can be blamed on the execution of it or on the concept itself, which I think is shaky to begin with. I know this isn't the only dine-in theater in the state, but I also know that after 30-something years of my life on this planet, this was the first time I'd actually eaten at a dine-in theater and is likely the last time I'll be eating at one. Being forced to use your own phone to place your order is kind of stup... read more

Chanel D. 

on Yelp

2 years ago

Definitely will not come back here. Very mediocre screen/quality of the movie. The sound was not loud enough. But, worse was the service. As soon as the movie started I ordered a popcorn and candy. Over an hour into the movie I still had not gotten it! You can push a button to ask for assistance but no one ever came! I finally had to just get a server's attention. When I told them I was waiting over an hour just for popcorn the answer was, "oh, we are busy." My friend had ordered a hot dog and got her food long before but th... read more

Sol G. 

on Yelp

2 years ago

Walked in, walked out. Filthy floors full of food, napkins, and straws. Barely any staff- we just walked in since no one was taking tickets, we could've gone in without paying or anyone noticing. A cart of food left in the lobby outside the kitchen completely unattended for at least ten minutes before someone carted them away to serve- do not eat here. Hallway to movie theatre was lined with boxes for the kitchen on the floor including bags of flour and other foods- not sanitary. Movie theatre was hot and stuffy with filthy ... read more

Emily A. 

on Yelp

2 years ago

To start off when we had to go for a movie at 10:45 PM they finished cleaning at 11 PM. When we got into the theater, the workers were already complaining that people were ordering food and made side comments. We never received our two drinks. Even after the service button was clicked for 3 different seats. No one told us that the machine was broken. 

Olivia S. 

on Yelp

2 years ago

I get the low stars now! I was going to the movies and wanted a different experience so I chose this place. I looked at the menu beforehand, truffle fries! Sign me up. Also I swear the menu I saw said $9. Someone else said it's deserted, it is! Some guys came out of the garage the same time as me and I followed them to where a girl was that scanned my ticket, otherwise I wouldn't have known where to go or what to do, there's no directions or signs and theaters are split between buildings. It looks lovely, it's just deser... read more