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8106 Brodie Ln, #102, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Just a warning to not use their App Anipanion. It schedule an appointment for me, and kept me waiting up to an hour promising the vet was going to responded soon. I finally called and was informed that I could not use that service because I had not been in the system before. And was also told the vet I was to see was in surgery all day anyways. So I'm sure they're good vets, but I wasted an entire morning trying to get help for my dog due to their bad application. No one seemed to be very apologetic over the phone, only ... read more
I am not one to post reviews, but I felt this was important to inform others. I have been going to this vet for over 15 years. I have noticed that over time their prices have gotten higher and higher. It has been a concern, but because so many of the staff there are amazing, I have continued to go. I took my two dogs there today for their annual appointments. They both saw Dr. Vance. My husband brought our first dog, and I brought our second later in the morning. Dr Vance talked the entire time, barely gave me a chance to... read more
Business response:
Lori, We are sorry to hear about your unpleasant experience. Your satisfaction is of utmost importance to us and we want to talk to you more about this so our practice manager has contacted you. Thank you for your feedback.
Do not go to Dr. Vance. My dog was throwing up, so I took her here because I moved down south recently. My husband initially came with my dog and sort of blindly did what they suggested. When I got there we were already charged over $500. When I asked Dr. Vance questions she seemed annoyed and didn't take the time to listen to me. She suggested bizarre things were wrong with my dog I *think* because she wanted to charge us more money for a sonogram. Zero bedside manner and also acted a little annoyed with my dog. They found ... read more
Business response:
Anna, We are sorry to hear about your unpleasant experience. Your satisfaction is of utmost importance to us and we want to talk to you more about this so our practice manager has contacted you. Thank you for your feedback.
Unfortunately, I am having to update my review from 4 stars to 1. Here is why. I used to love this clinic but the past two trips I experienced a level of unprofessionalism that cannot be ignored. The vet techs are super sweet and helpful but it's the DR that I saw that hit the wrong buttons. I took one of my dogs in yesterday for her annual exam and the doctor was nice. She checked some tumors that I asked her to check and she did it efficiently. I was pleased with the service until the end. I asked her briefly about some s... read more
I usually don't post a bad review but after visiting this business the last time. I left disgusted and angry! My dog was having a skin problem and the vet prescribed an anti fungal and some wipes. After 2 weeks, my dog did not get any better. I returned and the vet quoted $300 for a skin test, and recommended some "other" alternatives that were even more expensive. I ended up going to Manchaca village vet. OMG after the reasonably priced skin test $90, the result was as expected and I picked up some shampoo and a prescripti... read more
I called to get information on getting my pet euthanized. I found out they charge a "vet visit" cost of $50, plus euthanasia cost. I think it is cold hearted that they would charge a vet office visit cost just to have your animal put down. I definitely won't be going here. Edit: No, not every vet charges a vet visit to euthanized a pet. I called 3-4 other vets in the area and none of them said they would charge an office visit.
I must echo other reviews about this vet, at one time they were great. My dog tore the ligaments in his knee and was seen in 2016. Dr. Huckabee did some Chiro and Laser on him, and he felt better. He did it again, so I made another appointment for Chiro and Laser treatment, I bought pain meds and Synovia G4 soft chews. My bill was $250. Which I thought was high, but I was carrying my dog, so I signed the receipt and left - it was a Friday night. When I read the receipt, they had charged me for a office visit $50, chiro... read more
Business response:
Ann, Client satisfaction and patient health are of the utmost importance to us. We are sorry that you are unsatisfied with the charges from your recent visit and do not agree with our policy. The reason that we require a physical exam to be completed annually prior to any patient receiving medical treatments is to ensure that the treatment plan is the best option for them. Just like humans, as animals age, their medical condition and treatment needs may change. We apologize if this was not properly explained to you and tha... read more
We took our pets here for over 10 years. Used to be great. Now they are more interested in money than your pet. We travel a lot. I was shocked that they refused to prescribe Trifexis (flea and tick medicine) for our pets while traveling. Receptionist said it was illegal. I sent them a letter from the Texas Board of Veterinary Medical Examiners as well as the American Veterinary Medical Association to the contrary. 800-Pet-Meds also said they routinely send Trifexis to pet owners while traveling. Love Pet Hospital couldn't ... read more
I went in for my dogs 1st check up after I adopted him- (because I adopted him, they waived the first vet payment), which I thought was very kind. The visit was mainly to make sure he was healthy and nothing seriously wrong with him. He did have a small cough that I was a little worried about because it kept sounding like he was choking. They told me that it was kennel cough and to just let him "ride it out". Even though I of course thought this was strange, I didn't ask for medicine because I took the vets word for it. (A... read more
Love Pet Hospital has a 4.6 star rating with 754 reviews.
Love Pet Hospital is closed now. It will open at 7:00 a.m.