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Lumio
- Solar Installation
- Lehi, UT
About this business
Location details
1550 Digital Dr, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did exactly what they said they were gonna do! Helped me save a good amount of money! The solar consultant that helped me was really nice and helpful. ****************** made it an easy process for me and my family!
Business response:
Thanks so much for sharing your experience! We love hearing the positive impact our solar is having on families. And we love to see families like you making power personal and saving money at the same time!
Roof is leaking from installation. They screwed panels straight into the roof without proper padding or protection!
This is so sad that you can not talk to a soul. What do l do now? I been trynna get in Contact with someone since Aug 2024. The box that is installed with the panels have some kinda damage around it and l have roof leak. I had to pay a roofer to come out and look up there cause l have a 2 story and cause see where the leak was coming from. Then they asked me to put in a work order. I roofer contacted me and never showed up for the repairs. I still have the leak and have to wait on my roofer to come back out to seal the roof ... read more
Do not get Solar with Lumio. From the beginning, they lie up their a** Right after getting panels installed we had constant issues with the panels not working. Constant issues getting ahold of someone. Our panels didn't work for so long that in December of 2023 we were promised a solar rebate of over $1,000, since we continued paying on our loan when they weren't working. We were told it was being processed and we would receive our rebate within 6 months... 11 MONTHS LATER AND STILL NO REBATE. AND NOW THEIR PHONE NUMBER GOES... read more
As most people here who have been duped by a crooked salesperson we must add to the list of complaints. I will keep this brief because I am still debating on if I will be hiring a lawyer or not. This company needs to be shut down permanently??The salesperson who no longer works for the company named ******* flat out lied to my family and I and told us that the panels were government funded and would be supported by our local electric company. He made it seem as if getting these panels would save us so much money and would be... read more
This company never returns emails, phone calls and it is very hard to get them to do the work. Messages do not get passed on to managers or if they do the managers do not care to respond. This summer they completed a re-install of my panels and did not bother to call in to have the job inspected per my village's requirements. Today and last week I tried to call and now it just goes to voicemail. This is so disappointing because the solar panels themselves work excellent. The customer service not so much. The original company... read more
This is ridiculous we have waited 3 months to get this solar inverter replaced and it still hasn't been done. They keep saying they will come out and fix it but they wont. They were supposed to be out today between 11pm and 12pm to install and fix it and its 508 pm and they havent come out lumio is a godamn scam their customer service is freaking ridiculous do not go with lumio to buy solar there is no point they dont fix anything or seem to care at all!!
If I could give negative stars I would. They don't deserve 1 star. I had Lumio put solar panels on my home 3 years ago. At that time they put in a new electrical panel & immediately after I lost all power in my home. I've lived here 22 years & have never lost power but they told me it wasn't there problem. After daily phone calls & contacting the *********************** they finally sent a group of young men out who fixed the problem. I am selling my house soon & I have been calling customer service for over a week so I can ... read more
My solar system has been out for over a month. Right after ****** hurricane I was told to call back in a week, so I waited an entire week. When I called back I was told they knew of the problem with one of my systems not working and that it would take time to get someone to look at it. I have been calling leave messages no one ever calls back. Now if you call, all you get is a recording.I have had so many issues with these panels and issues with this company for the last 3 years. I am so disappointed, cause paying for the pa... read more
Frequently asked questions about Lumio
How is Lumio rated?
Lumio has a 3.3 star rating with 1,438 reviews.
When is Lumio open?
Lumio is open now. It will close at 6:00 p.m.