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11694 San Vicente Blvd, Los Angeles, CA, 90049, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I came with my brassy hair and asked for a highlight initially. They asked me many times whether I really wanted to do the balayage since they don't think it will come to a good result since I've colored my hair with the boxed color at home. Then I decided to asked what can they do for my hair. I didn't expect that my hair turns out really nice with the ashy tone. I forgot to ask the name of the one who did my hair but thank you sm! she's really nice
Business response:
This just made our day, Joanne! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
I have only been there twice but both time I really enjoyed the way I was welcomed, hosted and the whole experience. The place is super nicely decorated, the staff professional and the results amazing. I am thinking of taking the monthly package in January.
Business response:
Thank you for the kind words, Nathalie! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
Had a great experience here with Tee. She did a excellent job with my color. She went above and beyond to style my hair the way I liked it. She was friendly and professional with attention to detail. I will definitely return.
Business response:
This just made our day, Vickie! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
Leeanne immediately understood exactly the color and look I was after. She gave me the best color - roots and balayage- I've ever had.
Business response:
Thank you for the kind words, Marina! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!
I'm always up for checking out new businesses in my neighborhood so I don't deal with traffic and parking. I've wanted to go back to my natural color for awhile and didn't want to make the trek out to my normal salon, so thought I'd try here. I like that I can book my appointments online and do most transaction electronically. Makes it easier while at work. I opted to get a blow out after and paid extra. Otherwise, you can just dry your own hair at a station they provide. All the stylists were very nice and did a good job ba... read more
Business response:
Hi Susie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
Good product and the salon is nice. Very convenient. I like that I can dry my own hair.
Business response:
Hi Cherry, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
5 Star. Customer Service. The staff here is really helpful and friendly. I went there on their 3rd day of opening for an overdue all-over color appointment and needed some advice. Tam was extremely friendly, nice, informative, and went over the top on customer service. Even walked me out to assist with my parking issue. The store manager Sarah was very approachable as well. I love the staff here and would definitely return for another service. Things to Note: ** Parking is available above the structure for $7 (no validati... read more
Business response:
This just made our day, Peggy! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
I usually use the Madison Reed color at home but thought I would try the salon as I was looking for a little change...so HAPPY I did! Sara updated my color and I could not love it more! I can't wait to come back! Thank you Sara for doing an AMAZING job and and Thank You to Tee and Maddie for being so sweet and helpful. Thank you Madison Reed for opening a Salon in Brentwood!
Business response:
Hi Brenda, Thank you for sharing your experience, nothing makes us happier than hearing this. We hope to see you again soon! <3
UPDATE. After I posted several neg reviews, they gave me my money back. So I'm going up to 3 stars from one, because they could have A) never charged me in this situation or B) responded to my phone message before I ever posted this. But they did the right thing in the end THIEVES!! I booked the Brentwood location in good faith and went and was told they weren't really a salon, just an express color and I would not be happy with the highlights I could get there. Literally I was told I would not be happy with their servi... read more
Business response:
Hi Pamela, We are saddened to hear about your experience, and we want to make this right. Client experience is really important to us. Please send us a private message here with your contact information, and we can look into this for you. Unfortunately, if a client is not checked in for their appointment, the system will automatically process this as a no-show booking. We would absolutely be happy to refund this fee for you.
Madison Reed Hair Color Bar Brentwood has a 3.8 star rating with 181 reviews.
Madison Reed Hair Color Bar Brentwood is closed now. It will open at 10:00 a.m.