Madison Reed Hair Color Bar Brentwood

Monica B. 

on Yelp

a year ago

My 10th time here will definitely be my last after a really bad experience. In all fairness I had a number of good experiences with one particular colorist who is also a manager but the website doesn't allow you to request anyone anymore so it's a crapshoot. They also don't have a phone number for the location which is incredibly lame and not a great way to do business. They also charge the same as salons in Beverly Hills for basic color root touchups which is not exactly cheap - $90 unless you pay to be on their subscriptio... read more

Fern K. 

on Yelp

a year ago

I had my hair colored yesterday at the color bar Brentwood, CAand a few things happen. First my expensive handbag was on the counter the only place to put a bag and when I picked it up, there was hair dye underneath my bag on the counter I made the manager on site see that. I had my hair washed, and the washing girl said that I have Hair dye on my color of my shirt. It won't come off they tried. They wouldn't do one thing to try to compensate me or make me feel better about it in anyway. I contacted corporate who had absolu... read more

Lilou G. 

on Yelp

a year ago

I paid 180$ to see almost no difference at all. Plus, when I tried to call the number given prior to booking because I wasn't sure what to select, they told me that they couldn't help me with that. But then you have to book your appointment online??! So they're basically no help at all, I wouldn't recommend Also for that price, I'd expect someone to blow dry my hair, not have to do it myself 

Izzy B. 

on Yelp

a year ago

I was really excited to come to Madison Reed as the prices were within my budget and all the photos of the highlight/balayage clients were what I wanted... seemed like a great deal! Unfortunately, that was not the outcome that I got. I went in for a highlighted/sun kissed look and was told that it could be achieved and that it would be on the cooler side since I was avoiding copper tones. My stylist told me that my hair had lifted great. However, after toning and drying, my hair looked even darker than what I came in with.... read more

Mallory B. 

on Yelp

2 years ago

Sadly....the worst location in the LA area. The amount of toxic gossiping, and client shaming that goes on is astonishing. I went three times before the location in Beverly Grove on 3rd opened, and I will sit in 2 hour traffic to go to that location before I get a free service at this location. Stylists talking ish about each other, about previous guests, about personal drama, it's just so off-putting. I get it, we all have a day. But 3 visits in a row? This is supposed to be a 'spa like service' and I always leave feeling... read more

F S. 

on Yelp

2 years ago

So, I gotta say, I've been digging their service for its convenience, but man, the carelessness is wearing thin. They've got this new "be sociable" thing going on, but it's like they're so busy chatting you up that they forget to actually take care of your hair. The color ends up everywhere--on your face, in your ears--and there aren't even any mirrors so you can see what's happening. And when you finally do get in front of one to dry your hair, forget about them acknowledging any issues. It's like, you're done, so they don'... read more

Ashley P. 

on Yelp

2 years ago

I asked them to match my bottom to my roots and blend my hair in, and they bleached my GROWN OUT HAIR and made it red. I am so upset and livid. I spent all afternoon at another location trying to get it fixed and now my hair is fried and ruined. I have to bleach it back to blonde on my own and let it grow out for months again. I'm so so sad 

Shirley K. 

on Yelp

2 years ago

I'm very unhappy with the service here. My appointment took an hour longer than was estimated and my hair did not turn out how I wanted. This was my first experience at Madison Reed and I had a referral code that they would not let me use because the girl didn't know how to add that to my order. My appt was also more expensive than the original appt I booked online. My hair is far too dark for my liking and the skin around my hairline is covered in dye. I don't recommend visiting this color bar. You're better off dying your ... read more

June S. 

on Yelp

2 years ago

I am absolutely livid about the outcome of my hair. I requested a brown color with auburn notes and despite reviewing SEVERAL photos of exactly what I wanted, I was given harsh and extremely dark jet black hair. On top of that the add on I ordered for shine gloss and deep conditioner, were not applied. His coworker confirmed it. The stylist was heavy handed and had no idea how to do AA natural hair despite being AA himself. His coworker had to blow dry my hair for him, at which point he eventually left before my hair was don... read more