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Madison Reed Hair Color Bar Flatiron

4.0

About this business

Location details

11 W 18th. Street, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0569 reviews
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Rachel G.'s profile image
Rachel G. 
rating
6 years ago

I've been getting my hair dyed here for over a year. The color looks great but their scheduling system blows. They are always running late and the colorists are running from client to client. I'm sure it makes them feel stressed and pressured to rush. No one wants that when you are getting your hair dyed. Just book longer appointments. I'd rather know that I will be seen on time and get the attention I want rather than knowing the colorist is stressed because the next client is staring at them from the couches. 

Kamil B.'s profile image
Kamil B. 
rating
7 years ago

Overall bad from beginning to end...I have usually had a positive experience but my last time the colorist went up to the wrong person to talk about my appointment and was called out by receptionist walking me in. She came up to me at that point and did not even introduce herself. I apparently inconvenienced her by not bring the wrong client that she was speaking to. As she applied color and yanked my hair seeing that I was uncomfortable, rather than apologize for pulling my hair she told me I should be using their produc... read more

Guest G.'s profile image
Guest G. 
rating
7 years ago

this is the second time I went to Madison reed. the first time they made my roots like black, way darker than my hair, this time after cancelling my first apt last second, they made my roots red when I have brown hair, I went in to complain after 2 weeks of getting it done as I had it with friends telling me why do my roots look this way, and I spoke to a manager there who said they'd get back to me and they never did. I would avoid. 

Business response:

Hi Guest, we're so sorry to hear this about your experience at the Color Bar and want to make it right. Based on the information provided here, we cannot locate your account with us. Can you please give us a call or reply here with your name or phone number so we can reach out and assist as soon as possible. Thank you for reaching out and we look forward to hearing from you." 

Maria A.'s profile image
Maria A. 
rating
7 years ago

I have been going for a few months now. I have very few greys. Not enough to color my hair but they are in the front and when I put my hair up they show and they bother me. I've been getting the Root Reboot. It's perfect for the 10 greys I have on my head. Unfortunately they will not be offering this service anymore. You can only do it at home by urself and I've read reviews that say it gets pretty messy. I want my 10 greys to go away but I don't want to have to wipe down my bathroom walls every time I do the Root Reboot at ... read more

M K.'s profile image
M K. 
rating
7 years ago

6:30 appointment. At 6:45 I asked the front desk person about my stylist (it was not busy). The stylist looked up from the sink where he was washing someone's hair- "Oh, I'm finished...." (he wasn't). Waited another 7 minutes before he came over. Briefest of conversations before he finally went back to mix my color. Started applying at 7:10 (this is now a full 40 minutes before my appointment was scheduled to begin). When stylist finally put the cap on and said "you have 45 minutes" I was ready to get out of there. Bi... read more

Business response:

Hi MK, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Color Bar and we want to make this right. Our team will be reaching out to you to further assist. 

Gail A.'s profile image
Gail A. 
rating
7 years ago

I really want to love this place. The quality of the color is good. They don't use harsh chemicals. When you are with a colorist, they seem quite good and competent and friendly. But overall the place lacks a warmth that actually makes you feel like no one really cares that you are there which makes you wonder if they care how your hair looks when you leave. I have come often and waited at the entrance to be helped and there are 10 people working in the back and no one to help me. No one answers the phone when you call.... read more

Marina D.'s profile image
Marina D. 
rating
7 years ago

Great idea that might have worked with better implementation. I could not believe how bad my experience and results have turned out. The good thing hair can grow out, his awful color hopefully washes off, eventually. In the meanwhile I have to cancel all my plans that involve me been seen for at least a week. If anyone knows a product to wash off unwanted hair color faster, please recommend me. And stay away from MadisonReed. 

Ada R.'s profile image
Ada R. 
rating
7 years ago

Came here during Yelp Elite week. I have to say the girl who made the appointment and the girl who did my hair was super nice. Other than that it was a waste of my time to have gone there to have my hair done. When I made the reservation, they didn't told me the limitations of their color service. It didn't say it on their website either. Apparently, they cannot color my roots unless it's already gray (or have very light color pigments on it). I have black hair and have been coloring my roots to blonde for years. When I wok... read more

Britney P.'s profile image
Britney P. 
rating
7 years ago

I tried Madison Reed Color Bar for about a year. I was initially so excited about the affordability! I had been home dying my hair black for 9 years and will such a simple application, I could never stomach spending money on a salon. Since I first started going, the pricing has increased and payoff has faded... literally. My hair fades SO fast with this dye and on brassy/red spectrum which never happened to me with other dyes. Yes, black loses vibrancy no matter the dye but I can usually go a whole month with inky hair. Madi... read more

Business response:

Hi Britney, we're sorry to hear you are experiencing color fading. We'd love to chat more to better understand what's happening and how we can fix it. Our team reached out via phone to chat further. Please give us a call back at your convenience. We look forward to hearing from you! 

Frequently asked questions about Madison Reed Hair Color Bar Flatiron

How is Madison Reed Hair Color Bar Flatiron rated?

Madison Reed Hair Color Bar Flatiron has a 4 star rating with 569 reviews. 

When is Madison Reed Hair Color Bar Flatiron open?

Madison Reed Hair Color Bar Flatiron is closed now. It will open tomorrow at 8:00 a.m.