Madison Reed Hair Color Bar Flatiron

Mifnaz J. 

on Yelp

4 months ago

BIG difference between the colour I wanted and I actually got after a full coloring. Quite disappointed. 

Angela S. 

on Yelp

6 months ago

I have been to many times at flatiron location. This time the Hairstylist had got the colour right, exactly what I wanted, she was also trying to be attentive. However her skill of putting the colour on my hair and washing it off need training and plenty of room for improvement. She request my head to tilt it in the most uncomfortable way that causes great pain of my neck so she can brush it on my hair the way she think it works. I think she could have done it in a way to avoid a discomfort of the client. And then when sh... read more

Maddy D. 

on Yelp

6 months ago

Do not book here! I've never left a review like this but I wish someone had warned me prior to the experience I had. What an unprofessional place, my colorist was not only extremely rough with my hair causing damage, but was also working 4 girls at once which took 3 hours... during this he claimed that he understood what I wanted which was a root touch up and extremely small wispy highlights. He then continued to bleach the full top half of my hair, over processed it, and left me with orange hair.... He then had the audaci... read more

Catherine S. 

on Yelp

7 months ago

I cancelled a subscription and product sent anyway. I requested a return mailing label and returned the product and a refund was never issued. I have USPS tracking number to show product was returned. I lost $70. Impossible to talk to a real person and artificial intelligence unable to help. 

Noga M. 

on Yelp

9 months ago

I'm not sure why Madison Reed claims to do a good job. My experience was extremely disappointing and unprofessional. The hairstylists do not meet even the most basic standards of professionalism--neither in their hair coloring skills nor in how they treat customers. From the start, my colorist applied the dye roughly, pulling my hair like a butcher. She smeared color all over my ears and even inside them, and when I tried to get her attention, she ignored me. The way she washed my hair was just as harsh and careless. Anoth... read more

Noemi R. 

on Yelp

a year ago

I tried calling to speak to someone about how their coloring process works and all you get is a computer generated person. I show up to my appointment today, I show the colorist a video and specific photos as to exactly what I wanted. I wanted a bright gothic red. My hair looks purple burgundy. Looks like a child was trying to color my hair. I didn't want highlights I wanted my whole head a bright red with dark roots. I now have to go to the Chris brown concert with my hair covered because their is no evenness too this color... read more

Madelyn R. 

on Yelp

a year ago

I have been using this hair color for years. This time I had a problem with the color which I have been using the same color for years. I cannot get Madison Reed to do the right thing a refund for this past order would have been appreciated. Nope! They just want to fight! 

Charles R. 

on Yelp

a year ago

Terrible and rude customer service, especially the lady with blue/green hair and the lady with the bug eyes. I suggest they either do some intensive customer service training or find a different career path 

Laura S. 

on Yelp

2 years ago

They make pausing or cancelling your membership when you are in the hospital for an extended time more difficult than it needs to be. The whole process made me think they're pretty gross and I won't be resuming using them when I'm out.