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Madison Reed Hair Color Bar Flatiron

4.0

About this business

Location details

11 W 18th. Street, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0551 reviews
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V S.'s profile image
V S. 
rating
3 years ago

Absolutely terrible service. Hair washing was awful - they were very rough and not in a helpful way to get all the dye out. I left with hair color everywhere including my ears. And you'll get a lot of attitude to top everything off. 

Business response:

Hi V S., we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Helvia V.'s profile image
Helvia V. 
rating
3 years ago

I came with a very light honey and left with a dark brown . They tried to convince me that it was an issue with the salon lights and that my hair looked the same as when I walked in. From my viewpoint, it seems that 80% of the people working there are not professional stylist but they were trained to apply color, hence they can't give or make an educated assessment of all the variables in play when applying color. Madison Reed is the fast food of the beauty salons. 

Business response:

Hi Helvia, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

andromeda f.'s profile image
andromeda f. 
rating
3 years ago

they don't do highlights a stylist came out acted condescending and tried to tell me they don't use "ammonia"or do light blonde. keep in mind my hair is already highlighted level 8 and just needed a touch up. their attitude sucks and I went to a real salon where they said it's total BS and I just needed a highlight touch up don't waste your time or money, they have no idea what they are doing here. 

Business response:

Hi, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Me M.'s profile image
Me M. 
rating
4 years ago

This is for the Columbus Ave location but it's not listed on Yelp just yet. I was SO excited to walk in and talk to someone about getting my hair colored there and buy a bunch of stuff for my mom too! I stood there 5 minutes, and there was no one at a desk. No one smiled or said, "Someone will be with you, please have a seat." I got a nasty woman annoyed that she had to stop working on someone to say "Um do you have an appointment?". I was kind of taken aback the way she approached me so I said, no, I wanted to find o... read more

Business response:

Hello Al, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful. 

Vanessa G.'s profile image
Vanessa G. 
rating
4 years ago

DO NOT GO HERE! I scheduled partial highlights service, which was supposed to be no more than 2 hours and I ended up staying over 4 hours bec the colorist couldn't get the color right. Initially, my hair turned out two different colors - red highlights at the top and blonde highlights (from my old balayage) at the bottom and I was literally in tears when I saw my hair bec. it looked horrible beyond belief. WORST HIGHLIGHTS I HAVE EVER SEEN ON ANYONE! The colorist tried to fix it by using gloss to basically color the bott... read more

Business response:

Hi Vanessa, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Vicki P.'s profile image
Vicki P. 
rating
4 years ago

Service was awful at this salon. No one was around, people who paid for blow outs just left or blew out their own hair because the staff couldn't be found or bothered. Terrible experience will never go back. Do not recommend. 

Business response:

Hi Vicki, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Martha G.'s profile image
Martha G. 
rating
4 years ago

Won't be back-terrible service. Look out for the hair washer-you'll get attitude and all around unprofessional service. The blow out station is filthy. Never again. Wish I had re-visited the reviews before coming back. 

Jia Z.'s profile image
Jia Z. 
rating
4 years ago

Had my first ever hair dying done here on Tuesday and it was terribly done. I wanted to cover grays and was told to get all over color. My hair is so dry and damaged now and way too dark, it just looks so flat. Having never done this before I didn't really know what was supposed to happen. After 2 days and a wash my hair still reeks of chemicals and the color is coming off on clothing. I also left the salon with big black marks of dye on my face that was hard to scrub off - there are no mirrors at the tables so I didn't kn... read more

Business response:

Hi Jia, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Stefanie B.'s profile image
Stefanie B. 
rating
4 years ago

Made an appointment in an emergency situation. Terrible experience. My color was left on too long. The service was bad. Did not receive the color I asked for and now my hair too dark. 

Business response:

Hi Stephanie B., we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Flatiron

How is Madison Reed Hair Color Bar Flatiron rated?

Madison Reed Hair Color Bar Flatiron has a 4 star rating with 551 reviews. 

When is Madison Reed Hair Color Bar Flatiron open?

Madison Reed Hair Color Bar Flatiron is open now. It will close at 7:00 p.m.