Madison Reed Hair Color Bar Hayes Valley

Stephanie C. 

on Yelp

3 years ago

I have been coming to this color bar when the salon was in the Mission. With Covid, they closed for services and opened this new location. What I miss is working with one colorist from color to my blowout . Here they have a colorist and a shampoo and blowouts. Today I went in for color and highlights. I asked about having highlights to not have my white hair growths. Instead of having a brownish gold highlights I have a reddish colored hair. I may go back to where I have my haircut for my color. 

Mauli P. 

on Yelp

4 years ago

At first during consultation they asked about any reference pictures you have. I showed them all and asked them to do similar to caramel and honey and wow it turns out disaster. I still tipped them. When blow drying myself and brushing my hair, I found it shedded so much. Worst!! I need refund! Never going back 

Sonia P. 

on Yelp

4 years ago

I had a TERRIBLE experience today at this salon. I got highlights with Mercedes. I showed her photos of what I wanted prior to starting. I trusted she knew what she was doing. I ended up with WASHED OUT burnt out almost white blond hair. ****I was shocked*******. I went back to the salon to ask for a refund and they told me they could redo my hair at the salon. As I no longer trust them I asked them for a refund. In order to get a refund I haver to call an 800 number, the salon did not do it. AVOID this salon if you can. 

Michelle H. 

on Yelp

4 years ago

I give this place a 2.. one for the timeliness of my appt and 2 for the colorist who was nice. Other than that his work is sloppy and left me stains all along my hairline and near my ears. I am PISSED! I wear my hair up all the time and now I can't for the next two days until I can shampoo my hair and hopefully wash it out. They gave me wipes, a lady tried to help me scrub the stains out and nothing.. still there. I have a big anniversary to celebrate tomorrow and everyone I've seen so far gives me the what happened to your... read more

Karina N. 

on Yelp

4 years ago

TERRIBLE EXPERIENCE!!!!! I had to have checked these reviews before going to this place. Since these are "specialists" I went without reviewing. BIG MISTAKE!. Despite having explained what I wanted and also showing a photo, I went in and out exactly the same. When talking with the manager, who did not want to give me her name and has been the rudest manager I have ever met, she told me that she was not going to refund my service because for her the service was well done, that she would try to resolve with support. I fel... read more

Julia L. 

on Yelp

4 years ago

Roots or solid color there - likely a good idea. Highlights or balayage - come with pictures and triple confirm with the stylist what you are trying to achieve. The stylist was apologetic about being 40mins late, and it's understandable that every business in SF is short staffed right now; would really had appreciated a call though. I got a few barely visible red-toned highlights a few inches in length instead of expected partial balayage. A complete waste of time. 

Lisa P. 

on Yelp

4 years ago

I'm currently at the Hayes Valley location to pick up my coloring. I received three email reminders to come pick up my coloring. When I got here, this is the message posted on the door. I've been on hold for 15 minutes. I wish the business owner had emailed, texted or called me so I wouldn't have biked over. Inconsiderate without an explanation. 

Tripti P. 

on Yelp

4 years ago

I am so sorry to give a 1-star review because some of the people who work here are truly kind people. Everything has gone down the tubes (rapidly and radically) since they lost their first capable manager, Blake, a few months ago. The problem is not the quality of the product - it is that this location is incredibly neglected and mismanaged. Do yourself a favor and don't just look at the overall score - look at the last 6 months. ALL 1 and 2 stars except for one 5 star from a girl who is talking about a Brazilian Blowout an... read more

Kitten M. 

on Yelp

4 years ago

Ugh. Terrible experience. No confirmation. No greetings. Horrible phone tree BS. Sterile environment and bad service and color. Nobody greets you when you come in because there's no receptionist. They don't tell you what's going to happen because I guess they assume you've already been here and nobody ever has a first time experience. Oh and there is no receptionist so... They tell you that your appointment is forfeit if you're more than 10 minutes late but it's totally fine for them to be 20 minutes late getting started.... read more