Madison Reed Hair Color Bar Hayes Valley

Katniss B. 

on Yelp

a year ago

I'm hoping my review would help them make improve because I would consider coming back. I have dark hair and need my roots colored every month. I've tried this location twice, same person who did the color and washed my hair. I agree with the others that they don't do a good job applying the dye because there was so much dye on around my neck, ears and sides of my face. The two times I was here, I'd have to wipe it off myself after the color was added to my hair and after it was washed. The person who washed my hair both tim... read more

C G. 

on Yelp

a year ago

I have been wanting to go to Madison Reed for years since the other location. Since I feel my hair is due for a color change and the place I used to go to has closed down. I went for the first time. Like the color selections. Like the location and the inside seems welcoming. The beginning is not so bad in how the dye is applied to my hair. Sitting for like supposed 45 minutes turned out to be like 50. Having my hair washed felt good but the drying my hair I was not aware of the instructions of how Madison Reed works. I... read more

Grace Olivia D. 

on Yelp

a year ago

Madison was unable to do a basic, classic blonde. I was very disappointed. I understand the various poor reviews on here. :( 

Ali C. 

on Yelp

a year ago

TERRIBLE salon experience! I have been a customer at this location for close to year. A month ago, I went in for my scheduled appt at 10am. They had just opened and it was obvious they were understaffed. The person assigned to me was 15 mins late, then started consulting others across the salon before heading over to me. The appt started 40 minutes late. There was no apology or acknowledgment that my time had been wasted and the balayage I had done was not even noticeable. No one bothered to check to see how it was. It was i... read more

Erica N. 

on Yelp

a year ago

My color was always fine here. That's not the issue. I started coming here during the pandemic when Hayes Valley was struggling. I stuck around as the neighborhood improved but service inside the salon crumbled. Roots touchups began taking 2-3 hours. I brought my laptop and didn't complain. Then one day, I left my Airpods behind at one of the last appointments of the day. I was slammed at work the next day, tried to call once I realized they were lost, but they do not have a phone number or a human to answer it. I saw on m... read more

Lauren O. 

on Yelp

2 years ago

DO NOT COME HERE, this color bar has serious problems and very naviace colorists who slap on color and leave it stained all over forehead. The manager is arrogant, smug, bullying and rude. Should not be managed by him/her. No wonder it's impossible to book in other locations and not here. Get your hair treated by professionals 

Nora C. 

on Yelp

2 years ago

I have been coming here for a few years now. The staff has become more rude every time that I return. They hardly speak to clients and often shout conversation to one another across the salon. Appointments typically start 10-45 minutes late with no explanation or apology. There is no receptionist. The Manager seems to change every few months. The quality of the service varies wildly. The assistants practically give you a shower when washing your hair. Don't bother putting on much makeup before your appointment. Prices ... read more

Lady M. 

on Yelp

2 years ago

Bad customer service. Hairdresser said " i dont have time for this" when asked to explain about the hair coloring product. My hair was not parted well when color was applied. hair color was applied in a hurry with no parting of hair in smaller parts. Rude customer service. Whites still in my roots. 

Teema Y. 

on Yelp

2 years ago

I drove from 17 miles away to come here. Booked online and they were having a special. When I came in... they told me straight up they don't do all over color but I selected that online! Then they said they don't do highlights or what I wanted. And the associates were saying not to come here themselves and that they don't come here themselves and recommended some place else to go to They said that their website is not updated And it YOURE 18 YEARS OLD YOU CANT COME IN! You have to be OVER 18 to come! How ridiculous right?