Madison Reed Hair Color Bar Hayes Valley

Sharmila C. 

on Yelp

6 months ago

I wish I had paid attention to the reviews. I initially booked for an all-over color and when the girl assessed me she said it should just be for roots so I thought that was fine since most of my greys are just at the hairline. The girl didn't make any nice chit chat with me. Then when my timer was up, she didnt come back. Instead another girl (much nicer) washed my hair and she was flexible enough to give me a blowout (even though I didnt schedule it). When I went to pay, I asked if I was just being charged for roots becau... read more

Kimberly K. 

on Yelp

8 months ago

Because this hair bar fried my hair last year, on 8/21, and because the product is good, I recently ordered and paid for their product (product is good) for pickup. The order confirmation expressly said the order was ready for pickup and will be held for "5 days" at the Laguna location. I arrive at the Laguna location at 10 am on day 5 (8/26), and the staff said they cancelled my order (I never got any notice of that). Then the manager rudely informed me they only hold orders for 3 days. The worst stylist experience and se... read more

Lynda W. 

on Yelp

10 months ago

Color was way too dark - despite showing them a picture of the color that I wanted. They asked for feedback via email. I gave it and the email mentioned someone would be in touch....but no haven't heard anything. 

Chelsey S. 

on Yelp

10 months ago

THE REVIEWS ARE RIGHT. PLEASE LISTEN: I originally booked for partial highlights, and even showed my confirmation, but was told upon arrival that it was for accent/balayage. After a brief consult with Michelle, I was talked into the balayage despite clearly explaining what I wanted. As someone new to professional hair services, I made the mistake of trusting her judgment. The result? Nothing like what I asked for. I voiced my dissatisfaction and still paid but they offered a complimentary appointment which was fine. I had t... read more

Mano C. 

on Yelp

11 months ago

This used to be a great place with good customer service however in the last few years there has been a high turn over of employees over the years and unhappy employees with poor customer service. I arrived two minutes before my appointment, checked in, pointed to a seat and then forgotten for 30 minutes before someone noticed that I had been sitting there and asked again if I had been checked in. I was the offered a tea in a very dirty cup. The quality of the place has declined and definitely gives me pause on the monthly c... read more

Amirah S. 

on Yelp

a year ago

they damaged my hair and were very unprofessional. I regret coming here I would not recommend 

Sarah 

on Yelp

a year ago

Hair dye left all over the side of my face & neck. They're not as professional & my hair didn't come out close to the color I showed them. She blow dried my hair & it was the worst I felt embarrassed. My hair felt very dry afterwards. Would not recommend this place to NO ONE !!! 

Rose T. 

on Yelp

a year ago

I've been coming here on and off for a few years usually when I'm desperate to get a quick color. But my most recent visit has shown me that the quality has drastically dropped since I was there last. Before despite service and the very inexperienced staff, I could accept doing a root touch up for $60 or so. You get what you pay for. But now it's $90 which is close to getting it professionally done by experienced person. It really isn't worth it anymore. During my last visit- they insisted I needed to get all over color... read more

Marlene T. 

on Yelp

a year ago

Service was good but the quality of work is terrible. I left with stains from the dye all over my face and clothes. Not something I'd recommend. At this rate it's better to buy the product and dye my hair myself.