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620 Laguna Street, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 09:30 a.m. to 7:00 p.m. | |
| Fri | 09:30 a.m. to 7:00 p.m. | |
| Sat | 09:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I came here on Saturday for a gloss and a blowout. The place is cute and a good location, lots of open space. The receptionist was very nice, offering me water and tea. Very annoying video on the screen that just replayed over and over the whole time though. I would have rather watched the news or a TV show or literally anything but the same 30 second video replaying for the 2 hours I was there. My appointment was running a little behind, which ended up being okay because I left on time, but I spent a lot of time sitting ar... read more
I'm so happy to be writing a review for Madison Reed's Hayes Valley location! I booked a roots, gloss, and blowout appointment for a rainy Friday afternoon. The space is stunning - it's clean and open, with beautiful pops of color. I met Esme, who went through the color options based on a note I had made when booking the appointment - it's been over 15 years since I put any color in my hair, so I was looking for something subtle and wouldn't require a lot of upkeep. We settled on a color and she made the mix and applied it... read more
Business response:
We're so happy to hear it, Sarah! Thank you for sharing your experience. We hope to see you again soon!
Had the opportunity to visit the salon for a roots&gloss and blowout session and it was a great experience! I have to say, everyone is super warm and friendly and this is important because it makes the whole experience more inviting :) They took the time to explain what root and gloss meant as I was unfamiliar with the process. The products they used were solid, no chemical smell and itchy scalps that one could sometimes get from harsher hair dyes. I'd suggest that you visit the company's website prior to your visit to rough... read more
Business response:
This just made our day, Samantha! We are so happy you loved your experience at the Color Bar. Thank you for taking the time to share with us! We hope to see you again soon :)
I got the color reviving gloss and blowout by Shannon and she was so pleasant to work with! She really wanted to make sure the color I chose for my hair made sense for me and was super patient about finding the perfect one. The whole experience was excellent and I would definitely come back if I wanted a touch up and to try a completely new color and look. The blowout at the end made me walk out feeling like a queen. Thanks so much for the service! Another plus is that this location is completely brand new so it was all arou... read more
Business response:
So happy you loved your experience, Grace! If you left feeling like a queen, we did our job right :) Thank you for taking the time to share your experience. We hope to see you again soon!
Had best experience with Esme! She is super informative and friendly during the whole experience. I got the roots color, gloss and blow out package and it was amazing. Loved getting the scalp massage and chatting with Esme. Thank you @yelp for allowing me the opportunity to come to the Madison Reed Color Bar to partake in this fun experience! Will definitely come back!!!
Business response:
We're so happy to hear this, Eva! Thank you for taking the time to share your experience and we hope to see you again soon :)
Had the best experience. They knew Exactly what to do with my hair blended several colors for the perfect color. Will for sure be back. Staff was super friendly and accommodating.
Business response:
We are so thrilled to hear this, Karen! Thank you for taking the time to share your experience with us. Welcome to the Madison Reed family. We hope to see you again soon!
My order hasn't arrived in now 8 days! My order hasn't arrived in now 8 days! My order hasn't arrived in now 8 days! My order hasn't arrived in now 8 days! My order hasn't arrived in now 8 days!
Business response:
Hi Tony, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I'm following up on my February 11 post. In response to their public reply asking me to reach out via email, I contacted colorcrew@madisonreed.com on February 13. It has now been five days, and I have yet to receive any response - not even a confirmation that my email was received. It's frustrating to be directed to take the conversation offline and then receive no follow-up. At this point, I'm simply looking for acknowledgment and a resolution. I hope the company will respond and address this matter promptly.
Business response:
Hi Kelly, We’re so sorry to hear about your experience at the Hair Color Bar, and we truly want the opportunity to make this right. We also sincerely apologize that you have not received a response to your email reportedly sent on February 13 to colorcrew@madison-reed.com. This is not the level of service we strive to provide at , and we completely understand how frustrating it is to reach out and not receive acknowledgment or follow-up. We have carefully checked our system for any recent emails from a Kelly C and, at this... read more
This was my first and only visit here. I was barely greeted by a woman at the front desk, who clearly seemed like she did not want to be there. Then she walks over and starts going through my hair. She didn't introduce herself or tell me she was going to be my colorist. She told me to take my glasses off and I explained that I can't see anything without them on. She then said OK well they're going to get ruined by the dye. As I was getting my hair washed, I saw that the sides of my glasses had changed colors because of the h... read more
Business response:
Hi Kelly, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Hayes Valley has a 3.5 star rating with 317 reviews.
Madison Reed Hair Color Bar Hayes Valley is open now. It will close at 7:00 p.m.