Madison Reed Hair Color Bar Southlake

3.7

Hair Salons
Southlake, TX

About this business

Beauty Hair Salons

Location details

422 Grand Avenue West, Southlake, TX, 76092, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	09:00 a.m. to 7:00 p.m.
Thu	09:00 a.m. to 7:00 p.m.
Fri	09:00 a.m. to 7:00 p.m.
Sat	09:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

3.7315 reviews

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Mayli K.

3 years ago

The color is fabulous and without all the harmful ingredients. I go to the Southlake location, which is really busy. Just be prepared to wait a little bit.

Business response:

Hi Mayli, Thank you for your review. We're so happy to hear that you are enjoying your color, but saddened to hear about the delay in your service. Please send us a private message with the email that is associated with your account, and we can help. <3

Christiane N.

3 years ago

The team there both times I have visited were fantastic. Customer support was great and help answer all of questions and concerns. Looking forward to becoming a member to get unlimited root touch ups plus the amazing service of someone washing and conditioning your hair. Thank you Southlake team!!!

Business response:

Thank you for the kind words, Christiane! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!

Barbara P.

3 years ago

This staff has always been very upbeat and nice even though they are obviously seriously overbooked and understaffed. Shame on their corporate office because it is obvious they don't care about their staff and yet I have never heard them complain. I always have a good experience. Have I had to wait long sometimes? Yes but I have eyes and can see they are understaffed so I practice patience and forgiveness. Have I always liked the color? No but it's hair I just change it up the next time. The long waits etc are not the fault ... read more

Business response:

Hi Barbara, Thanks for reaching out to us. We really appreciate you taking the time to not only use our product but provide us your valuable feedback. We want to make sure that you have the best coloring experience possible, so if there is anything we can do to make your experience better we always want to know. We’ve shared your thoughts with our team, and you can be sure we’ll incorporate your comments into the work we do to constantly improve our products and services. We take all customer feedback seriously as we want ... read more

Lou Ann R.

4 years ago

Great color! However, when I got home, I realized I had a used color kit! The box was half full with supplies and the color tube was open and only a small amount was left. And this is the second time this happened and with barely an apology from the manager. She did offer to apply the color for me, but I didn't have time to stay. I won't be going to the Southlake store again. Check your kits!!

Business response:

Hi Lou Ann, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.

Nathalie O.

4 years ago

Needed a quick fix on my hair and intended just to have a roots and gloss service. I walked out with amazing color and blow out. Thank you Brittany and Melinda!

Business response:

This just made our day, Nathalie! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!

Tracy F.

4 years ago

This was my first time to Madison Reed and I had a fabulous time. Everybody was very friendly. And the location is perfect. I will be back for high lights very soon.

Business response:

Thank you for the kind words, Tracy! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience!

Rachel L.

4 years ago

I love Maddison Reed. Extremely dissatisfied with my first experience. Quickly provided requested feedback via email and was escalated professionally and quick above my expectations. I was given credit and booked a appointment through their customer service representative who promised me I would get the color I wanted and would obsess over. I made the appointment at the Plano location in hopes of better outcome and I am thankful I gave Madison Reed another chance. I have been back a few times since. However, I do not trust t... read more

Business response:

Thank you for taking the time to share your experience, Rachel! We'll pass your kind words along to our team. We are so happy we were able to get this right for you.

Susan U.

4 years ago

The BEST!! Color & Style is ALL THEY DO! The best concept & work I've experienced here in Texas since moving here in June 2019! I have super course, curly, long & thick hair. The manager really knows how to properly blow it straight making the need for hot tools very minimal! Yay!! Thank you very much!! The concept is genius!! Pay a monthly membership ($55) for color that includes 20% discounts on styling & treatments & FREE TOUCH UPS in between!! For people like me that only cut/trim their hair about 2 times a ye... read more

Business response:

This just made our day, Susan! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!

Catrina Y.

4 years ago

I wanted to say about a week ago I had all over color. The staff was extremely pleasant and professional and stylist was very sweet, knowledgeable and only 20 years old! I can tell you that I have very long think hair. I have been everywhere from the BEST rated 20 year "veteran" in Dallas to Aveda salons. I am EXTREMELY pleased with my results. I like their clean products and colors that can be customized anybody or hair that is resistant. THANK YOU!