This profile has been claimed by the business owner or representative.
422 Grand Ave W, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Had a great visit at the Madison Reed Color Bar in Southlake. I chose to do a color gloss and blowout, and while I was given this for free as a Yelp Elite, my review is my own. When I got there, I was greeted promptly and offered coffee, tea or water. They were running a tiny bit behind but were super communicative of this. I got super lucky and got Hailey as my colorist who is also the GM. Hailey was great as I was a little apprehensive of changing my color up too much (I have dark blonde hair naturally with lighter blonde ... read more
Business response:
Thank you for the kind words, Melissa! We appreciate you leaving such a detailed review. We're so happy to hear you had a 5-star experience with us. We hope to see you again soon!
From the moment you walk in, you are greeted by their very friendly staff. This is a color bar/salon that specializes in coloring grey hair using state-of-the-art technology to perfectly match your hair color. One of the first things I noticed is that the photographs on the walls were of REAL middle aged women who obviously had their hair colored and not some 20 year old model pretending her hair color wasn't natural. I so appreciated seeing those beautiful women represented on the walls at a salon for the same type of ser... read more
Business response:
Thank you for the kind words, Laura! We're so happy to hear you had a 5-star experience with us and we can't wait for the next one!
I was provided a complimentary service at Madison Reed but my opinions are honest and genuine. I'll start by saying after 2 hours at Madison Reed my hair looks great. They offer a service that is genius. Come in and get a root touch up, add a temporary color glaze or a nice gloss and get an optional blow out to round out your refresh. I arrived for my appointment and the salon was not busy but I was informed that I would have to wait due to an unexpected result another customer was experiencing. I appreciated the candid war... read more
I came in for a Roots Color appointment not knowing that it was mainly for women with gray hair. I have black natural hair and no gray hair, so this treatment was not for me. My colorist suggested that I do a color reviving gloss and blowout instead, and I LOVE the results! The "gloss" is basically a semi-permanent toner + hair treatment in one, kind of like purple shampoo for blonde hair; you can choose from a very wide range of different "tones", and your hair will take on this color when it catches in the light. It is not... read more
Business response:
Thank you for taking the time to share your experience, Kelsey! We're so happy to hear you had a 5-star experience with us and we can't wait for the next one. Welcome to the Madison Reed family!
Ummm, I look like a totally different person. So, let me tell you about Madison Reed. It's sanctuary. An oasis in a shopping square! You walk in and are immediately greeted and offered something to drink. And everything is clean! This place oozes with girl power vibes. Inspirational quotes are everywhere! Next you're taken to a consultant, who takes pictures and creates a profile for you. This way you get to see a before and after! How cool. The profile also shows what you had on your hair so you can order it yourself... read more
Business response:
Thank you for taking the time to share your experience, Jaclyn! We're thrilled to hear you loved your color and experience at the Color Bar. We look forward to seeing you again soon for another 5-star service! Welcome to the Madison Reed family :)
Upon entry you are greeted by the staff and offered a beverage. The decor is fresh and industrial with pops of purple and lots of motivational aspects. The mirrors say "hello beautiful" and there is a mural about confidence and loving yourself. Definitely what the world needs more of, positivity. Services are reasonably priced and centered around color. Roots, gloss, full color etc. The consultation begins with a snapshot of your hair and an analysis of your color goal. Important to note here that they focus on healthy co... read more
Business response:
Thank you for sharing such a detailed review of your experience, Alexis! We're thrilled to hear you loved the overall experience and color. We appreciate your feedback on the shampoo and have passed it on to the team. We're always looking for ways to improve our experience, so thank you for sharing and allowing us to get better. We hope to see you again soon. Welcome to the Madison Reed family!
As a Cosmetology student I don't recommend this salon unless you want to waste your time and money. When I first came to this salon I had booked 2 weeks in advance because I didn't want any complications and all I wanted was simple highlights. The lady who did my hair said my hair was too dark to do light highlights because she only had me booked for an hour which came off as weird to me considering I had booked my appointment 2 weeks before the appointment, she offered to do brown/copper highlights which I said was fine bec... read more
Business response:
Hi Delilah, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
this was my first time Madison Reed in Southlake although all of the staff was very I did not get the service that I wanted. I will be contacting customer service this morning. I went in for blonde highlights and came out with streaks of red instead of the blonde that I asked for. It's very hard to tell in the salon and was not noticeable how red it was until I got home completely unsatisfied I could've colored this myself at home if I had known that, I was not gonna get the services that I paid for I am furious.
Business response:
We value your input and apologize for the experience you had at Madison Reed Hair Color Bar Southlake. Please contact us at (817) 200-7671 to discuss your concerns further.
This place has really gone down the drain. It used to be so well ran but I guess new management has changed that. Some of the stylists are rude and unprofessional. They seem to have a bug issue even finding roaches on the sanitary brush drawer and crawling around the salon floor. Really disappointing considering the location this salon is in. Please do better! People want to come to a place that is properly sanitize and spending $$$ we don't want to see roaches crawling around! Will not be back and possibly going to a differ... read more
Business response:
Hi Anita, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Madison Reed Hair Color Bar Southlake has a 3.7 star rating with 292 reviews.
Madison Reed Hair Color Bar Southlake is open now. It will close at 7:00 p.m.