Madison Reed Hair Color Bar Upper East Side

Callie P. 

on Yelp

3 years ago

They don't pick up the phone or respond to emails when they are open!!! I booked an appointment and randomly I get an email saying it got cancelled (not by me!!!) I've tried calling and emailing to see why!?! And no response !! I just want to make sure I'm not charged for the appointment, if so I'm disputing this as fraud and scam!!!!! Horrible customer service, never booking with them again. 

Deborah B. 

on Yelp

3 years ago

First, the links on my receipt email to review Madison Reed didn't work. Second, on my first visit my email told me to expect a "color consultation," which didn't happen. They also told me to expect a "head massage," which also didn't happen. In fact, the woman who shampooed my hair sprayed a lot of water into my ear. And the woman sitting next to me complained that during her shampoo, her earring was knocked out. After my shampoo, no one came over to offer me a comb or a dry towel. I had to ask. Then at the station where I... read more

Noémi C. 

on Yelp

3 years ago

DO NOT GET HIGHLIGHTS HERE! I went there to get highlights. I really liked the brand and the fact that they are less toxic but omg this was my worst salon experience ever. I had dark brown hair and explained the colorist that I would like to go a shade lighter but I don't want to bleach my whole hair, that's too drastic. She was looking at my hair and said: your hair is very dark, it won't go blonde the first time. I said: no, I don't want blonde. I just want to start coloring my roots a shade lighter so I want the rest to b... read more

Robin K. 

on Yelp

3 years ago

My colorist was great But I will not go back because I thought they were cheap and sneaky - they do not accept cash but charge 4% extra charge for using a credit card - jusT raise your prices by 4% and I WOULD NOT BE OFFENDED 

Emmy D. 

on Yelp

3 years ago

Do NOT GET Your HAIR colored here! Be very careful if you need a single process hair color of the roots. I wanted to get a touch up of my light brown roots. I came in needing some coverage of my grey and the lady who put the color on used two Tubs of Color. I questioned her about this and she said I have a lot of hair,By the way no Stylist has ever used two tubs of color on me.-by the way I've gotten my hair colored in NY,Miami,La, Boston . The girl is a Moron! Anyway when I got home I looked at the back of my hair and it is... read more

Michele Lee P. 

on Yelp

3 years ago

If I could give madison reed products a zero I would. Did not cover any gray. Absolutely horrible product. Even the quick dry towel was bad. No gray coverage except some horrible orange color in some spots. Don't waste your money on garbage 

Christine S. 

on Yelp

3 years ago

I went to cosmetology school for 1 1/2 years and then worked in the Jean Madeline training salon in Philly for 5 years so I know about color and usually do my own single process touch-up and highlights. Now that I have older eyes, I've been missing spots in the back of my head, so I went into Madison Reed as a walk in. My friend orders the dye kit so i thought I would try them. I was paired up with Alexis. I asked to see the color chart and we agreed on a base that gave more definition, Sienna Brown then I specifically told ... read more

Peppa A. 

on Yelp

4 years ago

well, the lady who did my hair color was ok but their was this other guy who was working with his client just besides me , which occupies almost all the space between mine & his plaxe of work. He place the hair dryer on the table infront of my face while it was on soninjave to take it away . Also, the space where clients choose to dry their hair for various reason was not clean. The stuff from the former client was still lying around & i have to inform the lady who washed my hair to clean it up. 

Shane M. 

on Yelp

4 years ago

This location and the stylists are phenomenal. However the fact that all over color and that cost me $100 when I pay 65 a month for membership is going to get me to cancel my membership.