Madison Reed Hair Color Bar Upper East Side

Vera Alice T. 

on Yelp

5 months ago

it is the worst place that I have been. I left the place with 4 hair tone, brittle hair, and the most expensive damage in my hair that I have ever experienced! over processed and multiple color. I do not recommend . i also got an attitude when I complained! 

Sarai A. 

on Yelp

7 months ago

On August 29, 2025, around 1:00 pm, I went to the Madison Reed location on 11403rd Avenue, New York, NY 10065, Manhattan. Unfortunately, my experience was very negative. The person at the front desk (cashier) showed a very poor attitude toward customers. This is the second time I come here and receive the same bad treatment. Even though we had been waiting in line for quite a while, the employee skipped our turn and attended to people who arrived after us--especially those who were getting their hair done. She allowed them... read more

Pamela H. 

on Yelp

7 months ago

Upper east side location was understaffed on the day of my appointment leading to poor outcome. There should be a mechanism to alert clients in advance and give the option if rescheduling. 

Suzanne L. 

on Yelp

10 months ago

I am writing to warn my NYC community about the Manager at 1140 3rd Ave, UES Madison Reed, who damaged my hair when I received her services for highlights and root coverage on March 25, 2025. This service caused my hair to break due to unprofessional application of hair products. Further, immediately after my hair was washed, and I sat in the chair for a blow out, large amounts of my hair fell from my head on to the table in front of me. To retain evidence of the damage, I collected half of the hair that fell from my head an... read more

Alexandra K. 

on Yelp

a year ago

Asked for blonde not orange got a blonde with red tones :(, asked for refund but they did a "free seconf process" not happy not a godo place for blondes, wont be going back 

New York N. 

on Yelp

a year ago

DON'T DO IT. So I booked my first appointment for a full head of highlights (they sent me a coupon) + blow out and from start to finish a complete disaster. I don't believe these are trained stylist as I felt no one was listening to my needs. I asked the colorist for ashe blond yet after 3 hours (yes you're reading this correctly), it came out brown. For over 2 hours the foils were in and I had to beg someone to take them out as it was burning my scalp. The person after who gave me a blowout was not trained properly so I e... read more

Rebel H. 

on Yelp

a year ago

Garbage customer service. If an item is not in stock, the employee should offer to call other stores and see if it is in stock at another location. Telling the customer that they can call another store themselves is poor customer service. Also, employees should not have iPhone earbuds in their ears while attending to customers. 

Parisa P. 

on Yelp

2 years ago

I insisted on caramelizing my long hair several times. I put the photo of the hair color I wanted on my phone so that it would bring me a dark brown color, almost like black. Color literacy and not having any expertise, they are just waiting to get money. I am not really happy with this hair color. I do not recommend it to anyone 

Millena R. 

on Yelp

2 years ago

very unhappy with the results. I decided to try this place despite some negative reviews. I booked a single process and asked the colorist not to make my hat darker but just remove the reddish tone I was not happy about from my previous color. she chose and dark shade and the outcome is a black hair. I express my discontentment and she was of no help. another colorist who seemed to know what he was doing jumped in and when I showed him a picture of the color my hair had been colored previously he said the color chosen was ... read more