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Madison Reed Hair Color Bar Upper East Side
- Hair Salons
- New York, NY
About this business
Location details
1588 3rd Ave, New York, NY, 10128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Too expensive for the service provided. $127 for a single process treatment, and I have to "self serve" my cleaning up with cotton balls in the salon.
Business response:
Hi Honghui, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
First and foremost my colorist was pretty obnoxious, made the experience uncomfortable. And secondly, I would have appreciated if it was advised that the color I chose was not going to take. The way I came in is the way I came out. Not happy. Don't plan to return.
Business response:
Hi Nadeen, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Zero stars. HORRIBLE. I wanted all over color to replace the dark brown/nearly black color I had gotten from a home kit. Tatiana insisted she would use the same color that was too dark for my roots and ends. I wanted a different color. She could not understand that. Ultimately she told me to leave 89th St/3rd Ave and go down to 67th St/3rd Ave Madison Reed.
Business response:
Hi Lally, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
it is the worst place that I have been. I left the place with 4 hair tone, brittle hair, and the most expensive damage in my hair that I have ever experienced! over processed and multiple color. I do not recommend . i also got an attitude when I complained!
Business response:
Hi Vera, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
On August 29, 2025, around 1:00 pm, I went to the Madison Reed location on 11403rd Avenue, New York, NY 10065, Manhattan. Unfortunately, my experience was very negative. The person at the front desk (cashier) showed a very poor attitude toward customers. This is the second time I come here and receive the same bad treatment. Even though we had been waiting in line for quite a while, the employee skipped our turn and attended to people who arrived after us--especially those who were getting their hair done. She allowed them... read more
Business response:
Hi Sarai, thank you for taking the time to send us this feedback. We have reached out to you privately to discuss your concerns.
Upper east side location was understaffed on the day of my appointment leading to poor outcome. There should be a mechanism to alert clients in advance and give the option if rescheduling.
Business response:
Hi Pamela, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
I am writing to warn my NYC community about the Manager at 1140 3rd Ave, UES Madison Reed, who damaged my hair when I received her services for highlights and root coverage on March 25, 2025. This service caused my hair to break due to unprofessional application of hair products. Further, immediately after my hair was washed, and I sat in the chair for a blow out, large amounts of my hair fell from my head on to the table in front of me. To retain evidence of the damage, I collected half of the hair that fell from my head an... read more
Business response:
Dear Suzanne, We are sorry about your experience. We were previously able to address the issue experienced during your service when it was reported to us after your appointment in March, but please be assured that if there is further information you wish to communicate we are here to assist, and ask that you reply to the email we had sent earlier.
Asked for blonde not orange got a blonde with red tones :(, asked for refund but they did a "free seconf process" not happy not a godo place for blondes, wont be going back
Business response:
Hi Alexandra, thank you for taking the time to send us this feedback. We are so sorry to hear that your results were warmer in tone than anticipated, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
DON'T DO IT. So I booked my first appointment for a full head of highlights (they sent me a coupon) + blow out and from start to finish a complete disaster. I don't believe these are trained stylist as I felt no one was listening to my needs. I asked the colorist for ashe blond yet after 3 hours (yes you're reading this correctly), it came out brown. For over 2 hours the foils were in and I had to beg someone to take them out as it was burning my scalp. The person after who gave me a blowout was not trained properly so I e... read more
Business response:
Hello New York N., thank you for taking the time to send us this feedback. We are so sorry to hear that your highlighted ressults were darker than expected, and to hear about your experience. Our team will be reaching out to you shortly to take care of you.
Frequently asked questions about Madison Reed Hair Color Bar Upper East Side
How is Madison Reed Hair Color Bar Upper East Side rated?
Madison Reed Hair Color Bar Upper East Side has a 3.9 star rating with 330 reviews.
When is Madison Reed Hair Color Bar Upper East Side open?
Madison Reed Hair Color Bar Upper East Side is closed now. It will open at 8:00 a.m.