Maggie McFly's | Middlebury

4.1

Restaurants
Middlebury, CT

About this business

Restaurants American Bars Seafood

Location details

6 Woodside Avenue, Middlebury, CT, 06762, United States

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Weekday	Schedule	Status
Mon	11:00 a.m. to 11:00 p.m.
Tue	11:00 a.m. to 11:00 p.m.
Wed	11:00 a.m. to 11:00 p.m.
Thu	11:00 a.m. to 11:00 p.m.
Fri	11:00 a.m. to Midnight
Sat	11:00 a.m. to Midnight
Sun	10:00 a.m. to 11:00 p.m.

4.13,247 reviews

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Hikari D.

5 years ago

I have been to Maggie McFly's in Middlebury a few times at the request of some of my friends. Normally I would not give it one star cause if I am honest the food is usually mediocre to good (2-4 stars based on the day). No, what really has made me give it one star is this restaurant blatantly disregarding the Covid-19 rules and restrictions governor Lamont recently imposed. Having gone today to eat with my friends I noted how the entire restaurant was way beyond the new 50% capacity limit that started recently. In fact every... read more

Kimberley B.

5 years ago

I've eaten at Maggie's before, at a couple of locations and love the Thai lettuce wraps. I was really looking forward to supporting them during this weird time. My BF and I arrived at approximately 2:00 on a Sunday and observed that they were pretty busy, but had outdoor seating set up. We walked into the bar area to see the hostess and get a table, but there was no one there. We approached the bar and the bartender asked if we wanted a seat. They had nice plexiglass dividers for the bar patrons and he was standing behi... read more

Business response:

Hi Kimberley, Thank you for reviewing your experiences with us. While I'm glad to hear that you enjoy our atmosphere and vast drink options, I apologize that your meals have not always been exceptional. Please do not hesitate to let us know if you are unhappy with any dish. We would love the opportunity to make every experience a great one. I really appreciate your feedback and we look forward to providing you a five star experience next time!

Margaret S.

5 years ago

This Restaurant has always seemed slow in the past and our experience was pretty negative this time . Seated outside ( COVID) with loads of birds flying by the tables and landing on some of them was less than appealing. Menus delivered but no one came for our order after 15 minutes then a waitress came to the table behind ours with guests who arrived after us! I got her attention and she took our order first. I ordered a beer, she brought wine! Replaced that but no glass. Our sandwiches: turkey club, sloppy and sliding ev... read more

Melissa M.

5 years ago

I have given this place two tries I won't be coming back again seriously disappointing I understand sometimes service can take a while but seriously?! we waited way too long to even get our drinks and finally were able to place an order for drinks and apps and than had still wait forever for our drinks no water while waiting a nice manager had to come over and bring us water apps tasted MEH I had the spinach dip seems like this place is under staffed and she needed more help we decided to leave at this point and spend our mo... read more

Business response:

Hi Melissa, Thank you for the in-depth and considerate feedback. I am currently working with the management team to fix these problems. It is disheartening to see that you had a poor experience, and if you have any questions, please contact us at contact@maggiemcflys.com.

Autumnn S.

5 years ago

The Middlebury location has seriously gone so down hill within the past year. Every single time I've ordered from here within the past year something is ALWAYS wrong and missing items, and will not refund for it. Their new staff seems untrained. I am a vegetarian and specified this and my order still came with meat, luckily i noticed before i bit into it. Save your time and money and go to the Southbury location.

Business response:

Hi Autumnn! We are extremely grateful for input like this as I am always working with the management team to provide the best experience for our customers. I apologize for their being meat in your vegetarian dish. Here at Maggie McFly's, we take dietary restrictions very seriously. We make it clear to the servers that not only are they supposed to put the item into the computer modified as needed, but they also MUST talk to an expo and kitchen manager in order to make sure the dish goes out properly. I will make sure that th... read more

Penny F.

5 years ago

Did an online order on Mothers Day for curbside pickup due to the Covid virus, placed my order and asked for a 6pm pickup, never got my order until 7pm ( I get it, it was Mothers Day ) by the time I got home, the food was cold ( I live 10 minutes away ) Ordered Baked stuff shrimp and it was the worst I ever had, disgusting, most of it went in the trash along with my Cesar Salad, asked for Cesar Salad dressing and I am not sure what they gave me. The rest of my order was so so. A waste of 58.00

Business response:

Hi Penny, We are extremely sorry for this inconvenience and appreciate your feedback. Hopefully after we can open to the public on May 20th we will see you in again. We really want to make it up to you with an excellent meal and experience. In the mean time, if you'd like to speak with us further please email contact@maggiemcflys.com.

Mo C.

5 years ago

Really disappointed. Trying to support local restaurants. Ordered online at 6:10 and my son got there at 6:50, 5 minutes before the earliest time to order was supposed to be ready. Someone came out to his car THREE TIMES to ask his name. We didn't get food until 7:40. By the time he drove the 15 minutes home, it was completely cold.

Business response:

Hi Mo, We apologize for the inconvenience of your visit, and appreciate your support during this time. As we're sure you can understand with all of the changes that have gone on in the last few weeks, getting into a new normal has been challenging for our staff. We are working hard each day to improve during this crazy time, however we apologize for the poor service you experienced. If you would like to speak with us further, please email contact@maggiemcflys.com. Again, our apologies.

Daphne N.

6 years ago

I can't believe how downhill this place has gone. For 10 employees to be walking around while dirty plates are left on tables, and food and old receipts remain all over the floor for over an hour is inexcusable. From the dirty glasses given with lipstick smeared on the rim, the remnants of nachos found on our table as we are eating (olives and chicken pieces), fruit flies flying all around us trying to get into my friend's overpriced "house Cabernet" at $11.25 (and it wasn't even Josh), let's just say I am embarrassed for ev... read more

Business response:

Hi Daphne, thank you for bringing this to our attention. We apologize for your experience and can assure you we will look into this. We take overall cleanliness very seriously and always want our guests to have a comfortable experience. We're sorry that this was not the case for you. We will take the proper steps of action to make sure these issues are quickly resolved. Thank you again for your feedback, it is always appreciated.

Deane M.

6 years ago

Can't begin to even describe the experience here. Horrible callous bartender probably one of the rudest I have ever encountered. We had originally planned to stay for dinner but had to leave. What is funny is I recommended this place to the group I was with as years back when I lived in the area I was here two nights a week. Now having moved back gotta find someplace else. Still reeling, still wondering what happened

Business response:

Hi Deane, I'd like to offer my sincerest apologies for this experience. We hold our staff to a high standard and expect they give every guest the best experience possible, so this is dissapointing. I'd like to look into this situation further so I can take the proper steps to ensure this doesn't happen again. Please feel free email me at contact@maggiemcflys.com so we can further discuss your visit. Again, my apologies and I hope you to hear from you soon.