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Maggie McFly's | Middlebury
- Restaurants
- Middlebury, CT
About this business
Location details
6 Woodside Avenue, Middlebury, CT, 06762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
stopped in on a cold rainy afternoon. ordered an Irish Coffee. got a cup of coffee in a paper cup ($3.89) a side dish with creamers and sugar and a shot of whiskey ($8.00 for Jameson according to our bill). stunning. Don't order an Irish Coffee. They have no clue.
Business response:
Hello Meg, We are very sorry for the poor service you received when you ordered the Irish Coffee. This is not at all how it should have been presented. We will discuss this immediately with our bartenders and servers to ensure they know how it should be served in the future. Sincerely, Team Maggie McFly's
I came with a friend last night for a nice relaxing evening and good food. I've come to this restaurant many times in the past and watched it go downhill. Last night was the worst. It took over 10 minutes for the waitress to greet us. The restaurant was not really busy I must add. It took another 10 minutes to get water after asking if we wanted drinks. We then ordered French Onion Soup and an entree. It took roughly 15 minutes for the soup to arrive and the cheese on top was not even melted. The soup was served luke ... read more
Business response:
Hello Art. We're sorry to hear the level of the music was too high for you. We're always happy to adjust the music to our guests preference so please feel free to ask a manager to turn it down. Also, we haven't had live bands in about 2 years, and we have no plans as of now to have them moving forward. Thank you for letting us know about your concerns, and we hope to see you again soon!
This used to be my go-to place that I used to love! I would go at least twice a week between dinner, lunch, or drinks with friends. The food is still decent however the wait times and lack of attention from staff is very disappointing. I gave excuses of her covid that ...well, was covid. I gave excuses in the spring 2021 that everyone was short-staffed due to stimulus packages and people staying home. But now?... It's been 40 minutes and we're still waiting to pick up our meals for take out. It'll be quite a few years bef... read more
Business response:
Hello, We are very sorry for the longer than usual wait times. We are currently working as efficiently as possible to prepare food for both dine in and take out customers. Furthermore, we are doing our best to deliver outstanding customer service at all times. Recent staffing issues have put a strain on our business, but we will still do everything possible to address the issues you brought up. Sincerely, Team Maggie McFly's
Was here last night. We sat outside on the patio, it was very nice. However, the Food was just ok, but I ordered a burger w/ brie and fig jam. I specifically told the waitress I wanted more fig jam. The burger arrived with NO jam at all. Also, had to call out the cheese police - hardly any brie cheese at all. It was disappointing to say the least. We paid the bill and left a nice tip. However, my friend wanted a 2nd cup of coffee. Our waitress couldn't be bothered because she got paid. I had to ask another waiter for ... read more
Business response:
Hello Steven, We are very sorry about the issues with your Brie and Fig Burger and the lack of attentiveness or care on the part of your server. We will make sure to reinforce the significance of taking good care of all of our guests - even after they paid the bill. We have passed this along to our Management Team as well so they can be sure this is addressed. Sincerely, Team Maggie McFly's
Horrible service, food was terrible and took over 30 mins because we weren't friends with the servers or other workers. The ramen dish came out with noodles that were almost mush and the broth and soup itself wasn't hot. The chicken Caesar salad was mush and the French onion soup was nothing like it used to be, don't waste your time give up on Maggie's, we've tried multiple times because we used to love it here but it's gone under!
Business response:
Hello Rebecca, We are disappointed to hear that you did not receive good service. We will be speaking to our Kitchen Manager about the Ramen, Caesar Salad, and French Onion. The food should not be served this way. We will also reinforce with our staff the importance of giving all of our customers great service - it is our number one priority! Sincerely, Team Maggie McFly's
So my boyfriend and I went for a late dinner. The place was not very busy and at least to me did not look understaffed!? I do not remember ever eating out at Maggie McFlys before so we thought it would be a nice change. It was exceptionally cold where we were seated but did not ask for a change. The drinks were specialty cocktails and they were okay but not the best. The onion rings were the highlight of the night and we wished there were more! The entrees came to the table and did not seem to be same amounts for a dinne... read more
Business response:
Hello, We are very sorry to hear that you were seated in a cold part of the restaurant. Please ask to be moved if that happens again - we never want our guests to be uncomfortable while dining in our establishment. Our Sky High Onion Rings are without a doubt a hit! We are disappointed to hear that the food was not very good and your overall first impression was not Five Stars. We hope that you will give us another chance in the future. When you do, we would love to hear from you again and know how it went. In the meanti... read more
We came in got seated upstairs it seemed pretty busy this Sunday evening we noticed right away our waitress was favoriting another table near us and unfortunately that caused our service to be extremely delayed which we were really unhappy about we ordered a nacho platter it came with beans cheese chips salsa guacamole and sour cream was put on the side as we asked. Ordered a southern chicken sandwich, and ordered a bbq burger both with regular fries. Service was ok we waited about 15,20 minutes to even have a waitress or w... read more
Business response:
Hello Brittany, We are sorry to hear that your experience was not Five Stars! Customer service is of utmost importance to us at Maggie McFly's and this is how not our guests should feel. Every table should receive the same amazing service and should be greeted promptly. We apologize for the poor seating placement under the air vent. If that happens again, please ask to move to another location in the restaurant so you can be more comfortable! If you would be willing to give us another chance, we would love to offer you a ... read more
I don't know what exactly is going on at that place, but this is the second time my order has been delivered wrong or inedible. I ordered the bacon cheeseburger medium rare. Definitely not. I also decided to treat myself to some cheesecake. I figured if it was $8 then it must be good! HOLY CRAP WAS I WRONG. I received a stale, clearly store bought, smashed tiny slice of what smells like feet. Are you guys serious?? Never again. You've lost a patron for life.
Everything here is slightly below average except the prices. We live close by so we really wanted to like this place and gave it multiple tries. We chalked up our past not so good experiences to off nights or just the staff having a bad day. Food quality is low, service is just eh, and prices are too high for what you get. Just seems that as a whole, the staff just doesn't really care. Better off going to some of the spots in Naugatuck like 66 Church, The Hub, or even The Station.
Frequently asked questions about Maggie McFly's | Middlebury
How is Maggie McFly's | Middlebury rated?
Maggie McFly's | Middlebury has a 4.1 star rating with 3,013 reviews.
When is Maggie McFly's | Middlebury open?
Maggie McFly's | Middlebury is closed now. It will open at 11:00 a.m.