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Maggie McFly's | Middlebury
- Restaurants
- Middlebury, CT
About this business
Location details
6 Woodside Avenue, Middlebury, CT, 06762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
My wife picked up our order to go. The prices were ridiculous and the portions were small. We used to like Maggie McFly's, but that's it....we're done.
Business response:
Hello MC, We would like to sincerely apologize for the troubles you experienced. Customer service and satisfaction are always our top priority! We hope that if you do choose to try us out again, you’ll have a much better experience. Sincerely, Team Maggie McFly's
Another bad experience with Maggie's. Ordered a pretzel with extra sauce and extra salt. No extra anything but was charged for it. Also ordered tex mex rolls. Didn't come with sauce SMH. Top it off, everything was cold!! Called manager of Maggie's and customer service for grub hub. No f-ing accountability. I had time to call because I'm currently re cooking my cold dinner.... glad I spent fifty bucks for this *h*t. Good job everyone u ruined my night again
I've gotten food from here just a couple times before. Tonight I ordered a Buffalo cauliflower salad and with no surprise the salad was wrong but it was ok the issue(s) was the dressing...it was spicy af! My nose was peeling from the inside out from how strong that horseradish was (I assume cause it tasted like that) but wait it gets worse, I chewed on something and spit it out, it was like a partially frozen piece of a fry Wait it gets evennnnn worse...I'm not even half way through when I spot something weird & beholdddd w... read more
Business response:
Hi Lory, This is absoulutley unnaceptable. We sincerely apologize that a piece of metal was in your food. We completely agree; You deserve a refund for this salad... Please email us at contact@maggiemclys.com with a picture of your receipt so we can process it. Again, we apologize. We look forward to hearing from you soon. Best, Team Maggie McFly's
Horrible experience and we will not be back- I ordered 3 sandwiches and 2 side salads tonight $72 for take out - when I got to the car 2 of the 3 meals were I the bag so I had to go back in so that error could be fixed and waited another 15 minutes so the 3rd meal could be made. When I got home the 2 meals that were waiting in the bag that should have been Nashville Hot chicken sandwiches were some version of Chicken cordon bleu- every single order was wrong- how us that even possible?
Business response:
Hi Koren, We are sorry to hear that you had issues with your takeout order. Can you please send us an email (contact@maggiemcflys.com) with your address so we can send you a gift card for next time? Best, Team Maggie McFly's
Food is average. Service was below average. Called ahead for daughters birthday. They promised something special. Delivered nothing. Disappointing. Others have shared similar experiences.
Business response:
We're sincerely sorry for your experience. We look forward to occasions, like your daughters birthday, to go above and beyond for our guests. Clearly we dropped the ball on your visit and there is no excuse for the lack of communication that must have happened on our end. We know that we can't re-create your daughters birthday but, we're hoping you will let us send you a Gift Card as an apology, and invite you back. We hope you will give us a second chance to give you the experience you should've had while you were there... read more
We came here on a Friday at 8:30 pm. The server was attentive, but also snarky and sarcastic. The food and drinks took a very long time to come out, so much so that one of our meals was taken off the bill because it was served at least 15 minutes after all the others. I do not recommend coming here as the quality of the food and the service is not worth the price.
Ordered chicken and cheese enchiladas through door dash, lost my order took about an hour to find. When they found the order they said it will be around 5 minutes, when I got hiome the rice was uder cook the enchilladas looked and tasted horrible. The mash potatoes were dry an plain. The Dish was around 20 dollars and everything tasted like it came out of a can. No dinner for me last night because of this.
Business response:
Hi Alex, We sincerely apologize for the mix up with your Doordash order. There is no excuse for such an unacceptable occurrence, we assure you kitchen management will be contacted in regards to the poorly prepared dish as well as front of house management to ensure all take-out orders including our third-party delivery orders are being handled with the same diligence as our guests that dine-in. Please email us at contact@maggiemcflys.com, we would love to send you a compensation card for the troubles you went through with yo... read more
Ordered a salad online for pick up I get to the restaurant a half hour later I get there wait another half hour while they prepare a salad the I get a message saying order ready for pick up and bartenders just ignore more glance at me but won't interact and ask if I needed help they only help the women since and ignore the men...pervert bartenders
Service was TRASH! Let's start with the tables across from us. Patrons politely asked for the bill for their drinks after waiting an hour. After 20 more minutes they put their cash on the table and left... another 5 minutes goes by and they bring the bill to the wrong table. Next table gets served but with no utensils. So they take them from another table because if they ask it may be another half hour. Third table gets served someone else's food. The correct table has to yell across the patio to get their order. This hap... read more
Business response:
Hi Nicole, Hi Nicole, We are extremely sorry that you were treated with such poor service the entire time you were there. We strive to fix these problems quickly and adequately. Customer service has always been our top priority at Maggie McFly's! We hope you are willing to give us another try Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Middlebury
How is Maggie McFly's | Middlebury rated?
Maggie McFly's | Middlebury has a 4.1 star rating with 3,152 reviews.
When is Maggie McFly's | Middlebury open?
Maggie McFly's | Middlebury is open now. It will close at 11:00 p.m.