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Maggie McFly's | Middlebury
- Restaurants
- Middlebury, CT
About this business
Location details
6 Woodside Avenue, Middlebury, CT, 06762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
We came here on a Friday at 8:30 pm. The server was attentive, but also snarky and sarcastic. The food and drinks took a very long time to come out, so much so that one of our meals was taken off the bill because it was served at least 15 minutes after all the others. I do not recommend coming here as the quality of the food and the service is not worth the price.
Ordered chicken and cheese enchiladas through door dash, lost my order took about an hour to find. When they found the order they said it will be around 5 minutes, when I got hiome the rice was uder cook the enchilladas looked and tasted horrible. The mash potatoes were dry an plain. The Dish was around 20 dollars and everything tasted like it came out of a can. No dinner for me last night because of this.
Business response:
Hi Alex, We sincerely apologize for the mix up with your Doordash order. There is no excuse for such an unacceptable occurrence, we assure you kitchen management will be contacted in regards to the poorly prepared dish as well as front of house management to ensure all take-out orders including our third-party delivery orders are being handled with the same diligence as our guests that dine-in. Please email us at contact@maggiemcflys.com, we would love to send you a compensation card for the troubles you went through with yo... read more
Ordered a salad online for pick up I get to the restaurant a half hour later I get there wait another half hour while they prepare a salad the I get a message saying order ready for pick up and bartenders just ignore more glance at me but won't interact and ask if I needed help they only help the women since and ignore the men...pervert bartenders
Service was TRASH! Let's start with the tables across from us. Patrons politely asked for the bill for their drinks after waiting an hour. After 20 more minutes they put their cash on the table and left... another 5 minutes goes by and they bring the bill to the wrong table. Next table gets served but with no utensils. So they take them from another table because if they ask it may be another half hour. Third table gets served someone else's food. The correct table has to yell across the patio to get their order. This hap... read more
Business response:
Hi Nicole, Hi Nicole, We are extremely sorry that you were treated with such poor service the entire time you were there. We strive to fix these problems quickly and adequately. Customer service has always been our top priority at Maggie McFly's! We hope you are willing to give us another try Best, Team Maggie McFly's
Not impressed with how down hill this restaurant has gone. I have celiac, and told them my dinner was for a gluten allergy (easier to understand). I got my dish with gluten free pasta (supposedly). It tasted firm and I thought it was cooked well. I got very sick. It was either regular pasta or gluten free pasta cooked in the same water. I got shrimp and scallops, and for 30.00 I got bay scallops. They were clearly frozen. Also, they were was little alcohol in our drinks (if any). Service was very slow, and they clearly forgo... read more
Business response:
Hi Katie, Thank you for bringing this to our attention. We want to apologize for the bad experience you had dining with us. We take allergies very seriously and we will contact the managers of the restaurant about what happened so it doesn't happen again. Best, Team Maggie McFly's
Ordered food to be delivered. The apple crisp "dessert" was three pieces of apple. Not worth $8.
With two starving girls while driving back from AAU basketball, we figured the original Maggie's was a safe (if uninspired) bet. Man we're we wrong. I'll preface the rest of this by saying that I grew up in Naugatuck, and I've been periodically stopping into this particular restaurant for 25 plus years. Our server, Whitney, tried to play the cool server card by not writing anything down. She promptly forgot my drink order. When I told her what it was, she disappeared for ten plus minutes, and returned without it again. ... read more
Business response:
Hello Will, We apologize for the long wait to receive your drinks and for the food that was not that good. All employees should be writing down all orders and promptly getting the cusotmer their order. The food should be fresh and flavorful! Thanks for letting us know about these problems as we will strive to improve for the future. All the Best, Team Maggie McFly's
I go to Maggie's once a week or so but the Glastonbury location. Always order the same meal. Today I got it and it was maybe 1/4th of the normal portion at the Middlebury location. Pointed it out to our server who told her manager but nothing was done at all. Didn't even bother talking to us or offering something. Overall very disappointing and left me feeling just as hungry. Not a cheap meal either. Our waitress was absolutely amazing though!
Business response:
Hello Nathalie, Thank you for your business and patronage at our Glastonbury location! We apologize for the inconsistency with the change in portion size. If you came around lunch time, the server might have accidentally input the lunch portion instead of the dinner portion which is a smaller size. Was this feedback for our Glastonbury location too? Or was it for our Middlebury location (this is our Middlebury Yelp review page)? Thanks, Team Maggie McFly's
Placed an order for pickup. Was given a time of 7:12 so I drove to the restaurant. At 8:15 I left because it was 15 degrees outside and my food STILL WASNT READY. It wasn't ready for TWO HOURS after I placed my order. Two hours for two simple meals. You mean to tell me they'd make a sit down customer wait two hours for their food? Never did get dinner. I'd rather eat fast food than ever give this place my hard earned money again.
Frequently asked questions about Maggie McFly's | Middlebury
How is Maggie McFly's | Middlebury rated?
Maggie McFly's | Middlebury has a 4.1 star rating with 3,247 reviews.
When is Maggie McFly's | Middlebury open?
Maggie McFly's | Middlebury is closed now. It will open at 11:00 a.m.