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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,913 reviews
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sjhiggs23's profile image
sjhiggs23 
a month ago

I have always had a really positive experience until my last visit. I got an update done on a software recall and it's caused my check engine light to stay on continuously. They are telling me it's my Catalytic Converter but other test run don't confirm that diagnoses. 

Bprenderg's profile image
Bprenderg 
a month ago

Jeff went above and beyond during my visit. It was the best service I've had at Mall of GA ford 

Business response:

Thank you for sharing your wonderful experience! We're thrilled to hear that Jeff provided exceptional service during your visit. Your feedback means the world to our team at Mall of Georgia Ford, and we look forward to serving you again in the future. 

jimandsuz999's profile image
jimandsuz999 
a month ago

No one greeted me when I drove in. Had to ask for help Everything else fine 

Business response:

We appreciate your feedback and are glad the rest of your visit went well. We understand the importance of immediate greeting and will work to improve our initial customer service. Thank you for helping us serve you better. 

tonjaih's profile image
tonjaih 
a month ago

Great experience. Jeff kept me updated on the service and wait time. I would recommend MOG Ford 

Business response:

Thank you for the wonderful feedback! We're thrilled Jeff kept you well-informed throughout the service process. We truly appreciate your recommendation of MOG Ford and your satisfaction drives us to continue providing exceptional service. 

STEWARTMASONRY's profile image
STEWARTMASONRY 
a month ago

Nate went over and above with customer service . Price was right. Car was as advertised 

Business response:

Thank you for the wonderful feedback! We're thrilled that Nate provided exceptional service and that you were satisfied with both the pricing and your vehicle. Your positive experience reinforces our commitment to delivering excellent customer care at Mall of Georgia Ford. We appreciate you sharing your experience! 

L76's profile image
L76 
2 months ago

Solid, communicative. They did the work I needed and didn't try to add on a bunch of extra stuff. 

Business response:

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. 

ZACHBROOKS20's profile image
ZACHBROOKS20 
2 months ago

They had the best price online, and they didn't have any unexpected add-ons. Nicolas was super transparent and easy to talk to. I typically don't like dealerships, and It was truly a refreshing experience. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! 

jblackwell801's profile image
jblackwell801 
2 months ago

Everyone was very helpful. Everything worked out great and e love our car. All good 

Business response:

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. 

Andy.milot's profile image
Andy.milot 
2 months ago

Backup camera system broke, ordered parts, waited to get it fixed It's fixed now ?? 

Business response:

Hi Andy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,913 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.