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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
We've purchased 2 vehicles from this dealership within the last 6 months. We've had great customer service with both visits and have had very good luck with the service department so far. We were pretty tough customers and had a price and vehicle in mind both times. With the age of the internet, you probably expect customers to present with their homework done. We appreciate being treated with dignity and friendly customer service. We will recommend MOG Ford!
Joel jumped all over our problem on his 1st day of work with Mall of GA Ford. We have attempted to get an unresolved issue fixed for months with the service manager prior to Joel and had gotten nowhere. Joel pushed the issue with Ford and made them commit to my demands of changing out a part that has of now not resurfaced. he called me every day with an update until he got the OK to perform the work. Jim
Amber Wells my sales associate at Mall of Georgia Ford was great to work with. She was very personable, professional and very knowledgeable about the Ford products. I was not pressured in any way to purchase a vehicle. The tag and title work were processed very fast. I would recommend Amber and Mall of Georgia Ford to anyone looking for a vehicle.
Dear Sir: I was impressed with the service and the Dear Sir: I was impressed with the service and the personnel when I was at your service department today. My appointment was because my check engine light was on but I also got the “works” package today. In addition, I asked them to check my right front tire since my low tire pressure came on during the trip to the Ford Mall of Georgia. Upon arriving they called for Mark Wilson that I was there for my service. In a very short time Mark arrived and treated me like we were fri... read more
MOGF beat the best deal I got from other dealers by $1500. I shopped about 5 other Ford dealerships. Plus they were about to find my 2011 explorer which is hard since the car just came out. I would HIGHLY recommend doing business with them. This is the second car I have got from them. Both times they crushed the other dealerships deals! If you want more money in your pocket go to MOGF
Dealership didn't reset my 'service' light after completing the job. Have to make an additional trip to reset service light.
Business response:
Hello, we appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (678) 552-4334.
Did not do what I asked them to do and then charge me $198 I went to get my radio updated. They did not update my radio and I really don't know what they did talking about a diagnostic for 190 something dollars.
Business response:
Hi, thank you for letting us know about your recent service experience with us. Here at Mall of Georgia Ford, we are always looking for ways to improve. If you would be willing, please reach out to Debbie Bly at (207) 615-7266. We value your business and hope to hear from you.
Very rude the manager Ron he do not care about customer. I will never buy a car from them again I
Business response:
We are sorry to hear that you feel this way about your experience. Your feedback is concerning to us, as we strive to provide respectful and caring service to every customer who walks through our doors. We take all customer concerns seriously and would appreciate the opportunity to discuss this matter further with you. Please contact Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com so we can work toward a resolution.
I had a tune done on my 2007 F 150 5. 4 Now my air conditioning doesn't work and it worked fine before the tune up.
Business response:
We are concerned to hear about the issues you experienced with your air conditioning after your recent service. Your experience does not reflect the quality of service we strive to provide, and we take your concerns seriously. We would appreciate the opportunity to discuss this further. Please contact Chad Jacksonat cjackson01@vtaig.com so we can work towards a resolution.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,516 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.