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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Nice friendly service, kept updated on repair. Definitely will have work done in near future
Business response:
We are overjoyed to hear about your positive experience with our team! Your feedback about receiving friendly service and being kept informed throughout the repair process means so much to us. We understand how important clear communication is when you trust us with your vehicle, and we're pleased we met your expectations. It's wonderful to know you're planning to return for future work - we look forward to continuing to serve you at Mall of Georgia Ford and providing the same quality care you experienced.
Excellent Service every time I come in. Jeff is an EXCELLENT representative for the Dealership. I enjoy talking and working with him!
Business response:
We are delighted to hear about your consistently positive experiences with us. Your feedback about receiving outstanding service each visit truly means a lot to us. It's wonderful to know that you enjoy working with our team and find our representatives to be such valuable partners in your automotive needs. We appreciate customers like you who take the time to recognize exceptional service, and we're committed to continuing to provide the excellent experience you've come to expect.
I was pleased with their work but the price kinda through me for a loop. But, I guess you get what you paid for and I was pleased with the work. Everyone was very nice and polite. I'll be back.
Business response:
We genuinely admire your honest feedback about your experience with us. We understand that the pricing may have been unexpected, but we're pleased that you found the quality of our work met your expectations. It means a great deal to us that you noticed how nice and polite our team was during your visit. Your satisfaction with the service we provided shows that we delivered the value you deserved. We look forward to welcoming you back to Mall of Georgia Ford and continuing to provide you with the quality service you can coun... read more
very pleased with the service. everyone was nice and helpful with any questions we had.
Business response:
We are ecstatic to hear about your positive experience. Your satisfaction with our team's helpfulness and friendly approach means everything to us. We understand how important it is to have your questions answered thoroughly, and we're delighted that our staff was able to provide the support you needed. Thank you for taking the time to share your feedback - it truly helps us continue delivering excellent service to all our customers.
My car had the check engine light come on and they were so quick to get me in and fix the situation. So friendly, so quick! Thank you Michelle for squeaking me in and getting our service taken care of SO fast! Back on the road in less than 20 mins!
Business response:
Your review is appreciated! We are thrilled to hear that we were able to quickly address your check engine light concern and get you back on the road in such a short time. It means so much to know that our team provided friendly and efficient service during your visit. Your experience shows how much we value getting our customers the help they need without delay. Thank you for taking the time to share your positive experience - feedback like yours truly brightens our day!
Excellent Service Managers and Excellent work by staff. Jeff was very helpful through the entire process.
Business response:
Your positive experience means the world to us at Mall of Georgia Ford. We are thrilled to hear that our service managers provided you with outstanding support and that our team delivered exceptional work. It sounds like Jeff made your entire experience smooth and helpful from start to finish. We truly value customers like you who take the time to recognize our team's dedication to excellent service. Your feedback motivates us to continue providing the quality care and attention that every customer deserves.
Everyone was very knowledgeable and helpful. The buying process was easy when prequalified. I will recommend Mall of Georgia Ford to friends and family.
Business response:
We are thrilled to hear about your positive experience with our team. It's wonderful to know that our staff provided you with the knowledge and assistance you needed throughout your visit. We're pleased that the pre-qualification process made your car buying journey smooth and straightforward. Your willingness to recommend Mall of Georgia Ford to your friends and family means the world to us. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.
I scheduled online and received quick, courteous service. Waited in clean atmosphere. Also friendly checkout. No one tried to sell me anything additional and I paid what I was quoted. Overall great experience.
Business response:
We are delighted to hear about your positive experience with our online scheduling and service. It's wonderful that you found our team courteous and our facility clean and welcoming. We're especially pleased that our checkout process was friendly and that you received transparent pricing without any unnecessary sales pressure. Your feedback about receiving exactly what was quoted reinforces our commitment to honest and straightforward service. Thank you for choosing Mall of Georgia Ford and for taking the time to share your ... read more
I feel like I can trust the service dept and will until I can’t anymore
Business response:
We sincerely value your trust in our service department. Your confidence means everything to us, and we understand how important it is to maintain that level of reliability you expect. We work hard every day to earn and keep the trust of customers like you through honest communication and quality service. Thank you for giving Mall of Georgia Ford the opportunity to serve you, and we look forward to continuing to meet your expectations in the future.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,450 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.