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Massey Services Inc

4.6

About this business

Location details

315 Groveland St., Orlando, FL, 32804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.632,003 reviews
Greg Garner's profile image
Greg Garner 
8 years ago

It's been a year since I had to stop the Massey technician from doing ANYTHING ELSE to my lawn. He practically killed it last August. When I hired Massey during their sales blitz, in April of 2016' my lawn was thick and pristine. My yard was actually THE NICEST LOOKING LAWN on my street. I don't know what he saturated my yard with but it has never recovered. The company has , if I'm not mistaken, in the neighborhood of 29 million in sales and has walked away from the destruction of my kids beautiful lawn that they are respon... read more

Kevin Graham's profile image
Kevin Graham 
8 years ago

Could not find a way to rate. Please be sure to check out customer rating. The last one I saw was 2.8. I wish I would have known that before I tried to switch pest services. 1st indication should have been the phrase- sorry you were signed up with out summer people and that is a different office as well as a different number for service? 2nd even though an electronic form was filled out and you provide 3 pieces of identifying information the company does not have your contract on file. Lastly 2 weeks to follow up a phone cal... read more

Jacqueline Pajarillo's profile image
Jacqueline Pajarillo 
8 years ago

I have cancelled my monthly landscaping services back in June of 2017. I am still having technicians coming out and billing me for services. I have called numerous times and have been told that there will no longer be services done to my property - which is obviously not the case as the latest technician came out a few days ago. I was in contact with Rae Lee in Orlando, FL who confirmed earlier this month that my account was cancelled. I emailed Rae again to state that another technician came out and billed me - and this tim... read more

Jacqueline Pajarillo's profile image
Jacqueline Pajarillo 
8 years ago

I have cancelled my monthly landscaping services back in June of 2017. I am still having technicians coming out and billing me for services. I have called numerous times and have been told that there will no longer be services done to my property - which is obviously not the case as the latest technician came out a few days ago. I was in contact with Rae Lee in Orlando, FL who confirmed earlier this month that my account was cancelled. I emailed Rae again to state that another technician came out and billed me - and this tim... read more

Brittany Urban's profile image
Brittany Urban 
8 years ago

My husband and I have been very disappointed with massey services. We've been waiting for a call back from the manager of our local store now for almost a month and a half.... Very disappointing and we would NEVER recommend them to family and friends. They lied to us and now won't make it right. Very very upsetting. 

Marcy Haught Haymans's profile image
Marcy Haught Haymans 
8 years ago

They suck! Roaches everywhere. Non existent lawn services. Take your money and harass you with non payment phone calls. Tell you you're not in their service area but they service your next door neighbor's yard without fail? BACO was awesome. MASSEY SUCKS! When I called to cancel, the lady on the phone actually had the balls to tell me that she didn't personally suck! I beg to differ. 

Shuwan Goodman's profile image
Shuwan Goodman 
8 years ago

Very poor customer service...the office manager was rude and told me i was not a customer bc I'm a resident at an apartment complex...when I explain that the apartment is not paying for the services I am...she said "it doesn't matter our contact is with them"...Im telling everyone I know not to use them and I'll make sure the owner of Massey know how they are treating people... 

Shuwan Goodman's profile image
Shuwan Goodman 
8 years ago

Very poor customer service...the office manager was rude and told me i was not a customer bc I'm a resident at an apartment complex...when I explain that the apartment is not paying for the services I am...she said "it doesn't matter our contact is with them"...Im telling everyone I know not to use them and I'll make sure the owner of Massey know how they are treating people... 

George Palmer's profile image
George Palmer 
8 years ago

This company takes your money and does nothing. For example termite bait stations they put around your house, they only check them once a year at least for me they were. It is when you renew they check. Did everyone know this, they take the bait traps when you cancel. lol They never brought up this important fact when they sell the service. You don't get to keep the baits. You pretty much rent them for $300.00 a year. Jokes on them I bought better ones for my house that cost less. This company sucks and their service is lack... read more

Frequently asked questions about Massey Services Inc

How is Massey Services Inc rated?

Massey Services Inc has a 4.6 star rating with 32,003 reviews. 

When is Massey Services Inc open?

Massey Services Inc is open now. It will close at 6:00 p.m.