Massey Services Inc

George Palmer 

on Facebook

8 years ago

This company takes your money and does nothing. For example termite bait stations they put around your house, they only check them once a year at least for me they were. It is when you renew they check. Did everyone know this, they take the bait traps when you cancel. lol They never brought up this important fact when they sell the service. You don't get to keep the baits. You pretty much rent them for $300.00 a year. Jokes on them I bought better ones for my house that cost less. This company sucks and their service is lack... read more

Kelly Selzer 

on Facebook

8 years ago

Upgrading review to a rating of 3 - good (from a 1). I had a regional manager contact me to discuss the issue. The technician came out and I feel did a much more thorough job and followed up with neighbors. I have been roach free since the last treatment (knock on wood!). I still don't care for the fact that they don't do regular indoor treatments. I've seen a few spiders. But thank goodness the roach nightmare appears to be over and I appreciate the company taking my review seriously. ----------------------------- Original ... read more

Kelly Selzer 

on Facebook

8 years ago

Upgrading review to a rating of 3 - good (from a 1). I had a regional manager contact me to discuss the issue. The technician came out and I feel did a much more thorough job and followed up with neighbors. I have been roach free since the last treatment (knock on wood!). I still don't care for the fact that they don't do regular indoor treatments. I've seen a few spiders. But thank goodness the roach nightmare appears to be over and I appreciate the company taking my review seriously. ----------------------------- Original ... read more

Andrea Adamson 

on Facebook

8 years ago

We have been a loyal customer since 2009, which we had no lawn problems up until 2014, it was then that our lawn was in bad shape, and we were told it was down to our irrigation system, We were told that if we took out the their irrigation cover we would be garenteed not to have the same problem occur, unfortunately from then on 2014 till present our Lawn is dying off, we pay Massey for all services including lawn, pest control & irrigation, as from May 2017 we were told that the irrigation system was broken and that we need... read more

Wesley Mullins 

on Facebook

9 years ago

I have been a long time Massey customer and just cancelled all services (lawn, irrigation, pest, and upon renewal will cancel termite) due to what can only be described as incompetence or a lack of caring. When known and identified problems cannot be fixed after multiple visits how can I ever trust that you can/will deliver as promised on the "preventitive" services I pay for. 

Wesley Mullins 

on Facebook

9 years ago

I have been a long time Massey customer and just cancelled all services (lawn, irrigation, pest, and upon renewal will cancel termite) due to what can only be described as incompetence or a lack of caring. When known and identified problems cannot be fixed after multiple visits how can I ever trust that you can/will deliver as promised on the "preventitive" services I pay for. 

Wendy Kluball 

on Facebook

9 years ago

Update 4/17/15: Massey Local GM was quick and willing to work with us to fix the issues. It was more of a "nit pick" as to what was thought to be a tube from Mother Nature inspection. They are actively working with us to treat the area and work out a barrier system since the buyers lenders wont budge. I wasn't presently surprised to be wrong about them. I am sorry I doubted their service and dedication to loyal customer. I have had Massey since 2015 when they merged with Eco Sheild. For being such a long standing customer,... read more