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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We’ve had Massey services for about 5 months now and haven’t been thrilled. Had to call them back atleast 4x now because whatever solution they use is not working for the tiny ants that keep getting in our bathroom. Then when you do call them, they give you a time window. So you sit home waiting for the person to show, only for them not to. You call to verify anyone’s coming and it’s always “Oh he’s running behind. He should be there within the hour!” Why bother giving a time frame if no one shows within that time??? This ha... read more
Business response:
Thank you for bringing this to our attention, you have our sincerest apologies and we understand how frustrating this can be. We are sorry you were not able to resolve this at the local level, therefore, we are bringing this to the attention of the Midwest Florida Regional Manager. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.
BUYER BEWARE!!! It’s June 10th as I write this. I’m a brand new customer. My experience has been pretty bad so far. First, the sales guy told me that Massey sprays inside the walls to kill bugs as part of the quarterly service. That’s not true. Next, I had my first service setup for a Saturday morning but the guy showed up Friday instead. I was home so it was fine but that was not cool. He told me this was my initial first quarterly service and that there would be a follow-up towards the end of the month. Massey billed... read more
Business response:
Mr Aronson- Thank you for bringing this to our attention, Thank you for bringing this to our attention. We are sorry to hear about the unpleasant service you have had. You have our sincerest apologies and we completely understand your frustration. Your review has been escalated to the Regional Manager of the South Carolina region. Someone will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly.
Whoever the door-to-door salesman that has been in our neighborhood today (06/09/2021) is very rude and highly UNprofessional. There is a "NO SOLICITATION" sign at the entrance, yet he has been very aggressive and harassing to myself and my neighbors! He's followed people (including myself) into their yards and when asked to stop/leave he states that he has "a 4th Amendment right" to do what he is doing. First of all, sir (whoever you are), the 4th Amendment protects against unreasonable searches and seizures! Secondly, if h... read more
Business response:
Good morning Ms Wright- Thank you for bringing this to our attention. We are extremely sorry for the unpleasant experience and completely understand your frustration. We have escalated a copy of this review to our Corporate Headquarters to see this is addressed immediately. Once again, thank you and please accept our apologies. We hope you stay safe and have a nice weekend.
Whoever the door-to-door salesman that has been in our neighborhood today (06/09/2021) is very rude and highly UNprofessional. There is a "NO SOLICITATION" sign at the entrance, yet he has been very aggressive and harassing to myself and my neighbors! He's followed people (including myself) into their yards and when asked to stop/leave he states that he has "a 4th Amendment right" to do what he is doing. First of all, sir (whoever you are), the 4th Amendment protects against unreasonable searches and seizures! Secondly, if h... read more
I would not give business to a company with the unprofessional sales practices. The salesperson has been harassing the people of our neighborhood all day. Multiple residents have shared accounts of refusal to accept no or please leave as an acceptable answer. Personally I was trying to leave and he came up my driveway. I immediately told him I wasn't interested and I know he has been pushy with others in the area. Instead of just saying sorry about that and leaving he began telling me that the courts always side with door to... read more
Business response:
Ms Cue-Thank you for bringing this to our attention. We are extremely sorry for the unpleasant experience and completely understand your frustration. We have escalated a copy of this review to our Corporate Headquarters to see this is addressed immediately. Once again, thank you and please accept our apologies. We hope you stay safe and have a nice weekend.
Palm Beach Gardens Office Absolutely the worse! Don’t come when they say they are. Amazing the trucks are always breaking down and people are sick! Need to walk the property with them so they treat the weeds or your lawn will never get the proper attention. Shrubs were losing leaves and asked the tech to look at during a routine treatment. He did nothing. Two weeks later they look worse and called the office and was told someone would call to come out. No one called. Called the office again and scheduled for someone to come ... read more
RecommendedIf the bugs come in they wont leave out alive.
Business response:
Ms Baxter- Thank you for the positive review and feedback! Enjoy your weekend, stay safe!
So you think it's appropriate to conduct door-to-door sales on Memorial Day? You immediately lost me forever as a potential customer.
The general managers are people that they have hired off the street with no experience. NO GO! When they say a manager is coming to take a look at your issues, more than likely he will have less experience than the original tech, and will try to do the same thing as the original tech. They also try to save money by using as little chemical as possible by caulking cracks and crevices around the home. Extremely high turn over rate, due to upper management. If you don’t want service, the manager will send tech out anyway, so th... read more
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.6 star rating with 32,005 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open at 7:00 a.m.