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Mercer 1900 Apartments
- Apartments
- Farmers Branch, TX
About this business
Mercer 1900 Apartments offer a modern and measured lifestyle in Farmers Branch, Texas. Luxury Studio, 1, 2 and 3 bedroom apartment homes for rent.
Location details
1900 Knightsbridge Rd, Farmers Branch, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The Hallways are very dirty. Neighbors don't clean up after their dogs. On top of that, the walls are so thin that you can hear everything your neighbors are doing.
Business response:
Thank you for your feedback, Realpage. We apologize for any inconvenience you have experienced with the cleanliness of the hallways and the behavior of some neighbors. We will address these concerns promptly to ensure a better living environment for all residents. Regarding the thin walls, we understand the importance of privacy and will look into possible solutions. If you have any further concerns, please feel free to contact us at (972) 506-1900.
Verified Renter Pros: Nice neighborhood and amenities like pool, gym, community club center. Cons: Apartments rent are very expensive and package delivery lockers are not secure.
Business response:
Thank you for your feedback, Realpage. We appreciate your positive comments about our nice neighborhood and amenities. We understand your concern regarding the apartment rents and package delivery lockers. We will take your feedback into consideration and work towards improving these areas. If you have any further questions or suggestions, please feel free to reach out to us at (972) 506-1900.
Wow dealt with to many problems with the staff and management, very unprofessional and so glad we left. Definitely is a place that cares only about money then the tenants they have. Never would recommend this place to anyone. Horrible mail room, got two packages stolen and they were no help at all.
Business response:
We apologize for any negative experiences you had at Mercer 1900 Apartments, Paul. We take your feedback seriously and will address the issues you mentioned with our staff and management. We strive to provide a professional and caring environment for our tenants. Regarding the stolen packages, we understand your frustration and will work on improving our mail room security. Thank you for bringing these concerns to our attention.
Verified Renter Maintenance crew is really reliable have never had an issue with them. Noise level is a bit high just cause there are alot of semi trucks in the area. Plenty of water to fish and sidewalks to walk.
Business response:
Thank you for your feedback, Realpage. We appreciate your positive comments about our reliable maintenance crew. We apologize for any inconvenience caused by the noise level in the area due to the presence of semi trucks. However, we are glad to hear that you enjoy the amenities such as the water for fishing and the sidewalks for walking. If you have any further concerns, please feel free to contact us at (972) 506-1900.
Verified Renter I had amazing experience with this apartment. It is amazing and the maintenance persons are helping out with all our concerns. Management is top class!
Business response:
Thank you for your positive feedback, Realpage! We're thrilled to hear that you had an amazing experience at Mercer 1900 Apartments. Our dedicated maintenance team and top-class management are always here to assist you with any concerns you may have. If you need any further assistance, please don't hesitate to reach out to us at (972) 506-1900.
Verified Renter Worst staff and security as no one is responsible for the package getting lost in the locker rooms and there is no proper camera. Staff also so rude
Business response:
We apologize for any inconvenience you experienced regarding your lost package. We take these matters seriously and have been committed to improving our limited access gate and door systems these actions will help deter unwanted activity. Please contact us at (972) 506-1900 so we can further address your concerns and work towards a resolution.
Verified Renter very wonderful community in farmers branch when compared with any other communities. Amenities are top notch and very silent and clean ambience.
Business response:
Thank you for your positive review, Realpage! We're thrilled to hear that you find Mercer 1900 Apartments to be a wonderful community with top-notch amenities and a clean, peaceful environment. We appreciate your feedback and look forward to continuing to provide you with an exceptional living experience. If you have any further comments or questions, please feel free to reach out to us at (972) 506-1900.
Verified Renter Love my new apartment. I just moved in and the experience was great. I look forward to the next year. the team and the grounds are so nice and clean.
Business response:
Thank you for your positive review, Realpage! We're thrilled to hear that you love your new apartment and that your move-in experience was great. Our team takes pride in maintaining clean and well-kept grounds for our residents. We appreciate your feedback and look forward to providing you with a wonderful living experience throughout the next year.
Ok The property was great itself, but not a lot of accountability at all. Stepping in dog poop and smelling weed constantly where l live, when I am walking outside with my kid. Also did deal with some miscommunication with the property manager and manger at the leasing hall but overlooked that. Not the best place for its price, but a decent place to live. very poor management
Business response:
We apologize for any inconvenience you experienced during your stay at Mercer 1900 Apartments. We take your feedback seriously and will address the issues you mentioned with our management team. Thank you for bringing these concerns to our attention.
Frequently asked questions about Mercer 1900 Apartments
How is Mercer 1900 Apartments rated?
Mercer 1900 Apartments has a 3.7 star rating with 307 reviews.
When is Mercer 1900 Apartments open?
Mercer 1900 Apartments is closed now. It will open tomorrow at 9:00 a.m.