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Mercer 1900 Apartments
- Apartments
- Farmers Branch, TX
About this business
Mercer 1900 Apartments offer a modern and measured lifestyle in Farmers Branch, Texas. Luxury Studio, 1, 2 and 3 bedroom apartment homes for rent.
Location details
1900 Knightsbridge Rd, Farmers Branch, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The apartment staff is amazing and makes you feel welcome. On my first day there everyone was in a good mood and had a great attitude about me joining the community.
Business response:
Thank you for your positive feedback, Realpage! We're thrilled to hear that our apartment staff made you feel welcome and that you had a great experience joining our community. We strive to provide excellent service and a friendly atmosphere for all our residents. If you have any further questions or need assistance, please don't hesitate to reach out to us at (972) 506-1900.
Verified Renter I came to tour the apartment a month before I moved in and decided to get a garage. The garage I was assigned had trash all in. I specially asked if it would be cleaned when I moved in and they said yes. It was not and 2 months later is still not cleaned.
Business response:
We apologize for the inconvenience you experienced with the cleanliness of your assigned garage. Our team strives to ensure a clean and comfortable living environment for all our residents. We appreciate your feedback and will address this issue promptly. Please contact us at (972) 506-1900 so we can resolve this matter to your satisfaction. Thank you.
Verified Renter Good experience. Apartments are modern and beautiful. I haven’t had any issues so far. It is a safe place to walk, have pets, etc. There are issues with parking as people like to park in visitors spots. So if you get home late it is very likely you’ll have to park in the street
Business response:
Thank you for your feedback, Realpage! We're glad to hear that you've had a good experience at Mercer 1900 Apartments. We appreciate your compliments on our modern and beautiful apartments, as well as the safety of our community. We apologize for the inconvenience regarding parking and will address the issue promptly. If you have any further concerns, please don't hesitate to reach out to us at (972) 506-1900.
Verified Renter It’s great. We love love it here. They could do better with location of garage for people that live in the same building. also, do a little bit better cleaning the hallways and getting trash up.
Business response:
Thank you for your feedback, Realpage. We appreciate your positive comments about our apartments. We apologize for any inconvenience caused by the location of the garage and the cleanliness of the hallways. We will take your suggestions into consideration and work towards improving these areas. If you have any further concerns, please feel free to reach out to us at (972) 506-1900.
Verified Renter Corridors are really dirty and full of crawling and flying bugs lizard and insects, always smells like marijuana. Parking entrance always filled with garbage bags
Business response:
We apologize for any inconvenience you may have experienced during your stay at Mercer 1900 Apartments. We take cleanliness and pest control seriously and have addressed the issues you mentioned. Please feel free to reach out to us at (972) 506-1900 so we can further discuss and resolve any concerns you may have. Thank you for bringing this to our attention.
Verified Renter Overall apartment is good with all amenities pool is clean, staff are professional and maintenance requests are addressed timely. Gym and equipments are too good
Business response:
Thank you for your positive feedback, Realpage! We're delighted to hear that you're enjoying the amenities, cleanliness, and professionalism of our staff at Mercer 1900 Apartments. We strive to address maintenance requests promptly and maintain a well-equipped gym for our residents. If you have any further suggestions or concerns, please don't hesitate to reach out to us at (972) 506-1900.
Verified Renter Really loved the neighbourhood maintenance would be better. Amenities are really really good. The only thing which can be improved is cleaning the stairs and corridors in buildings.
Business response:
Thank you for your feedback, Realpage. We appreciate your positive comments about our neighborhood and amenities. We apologize for any inconvenience caused by the cleanliness of the stairs and corridors. We will address this issue promptly to ensure a better experience for our residents. Please feel free to contact us at (972) 506-1900 if you have any further concerns.
Verified Renter This has been the best move in experience I’ve ever had. The apartment complex is well taken care of, quiet, and the office staff is so friendly.
Business response:
Dear Realpage, Thank you for your kind words and positive feedback, Realpage! We strive to provide the best move-in experience for our residents, and we're delighted to hear that you had such a great experience with us. Our team takes pride in maintaining a well-kept and peaceful environment, and it's wonderful to know that you appreciate our efforts. If you have any further questions or need assistance, please don't hesitate to reach out to us at (972) 506-1900.
Verified Renter Living in mercer has been better since we have Robert as the new manager. There has been more organization and cleanliness. Robert is also very attentive to the needs the residents.
Business response:
Greetings Realpage, Thank you for your positive feedback, Realpage! We're glad to hear that Robert has made a positive impact on your experience at Mercer 1900 Apartments. We appreciate your recognition of his efforts in maintaining organization and cleanliness, as well as his attentiveness to residents' needs. If you have any further feedback or suggestions, please don't hesitate to reach out to us at (972) 506-1900.
Frequently asked questions about Mercer 1900 Apartments
How is Mercer 1900 Apartments rated?
Mercer 1900 Apartments has a 3.7 star rating with 307 reviews.
When is Mercer 1900 Apartments open?
Mercer 1900 Apartments is closed now. It will open tomorrow at 9:00 a.m.