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8800 E Raintree Dr, Suite 300, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Worst Customer service ever. Warranty Team is horrible, they do not attend Warranty Claims reported since Closing (7 months ago), they never honor their words. I will never every but or even recommend MeritageHomes. Stay Away!
Business response:
We're sorry to hear this, Wael. Please let us know what we can do to make things right and we will happily pass on a message to our internal teams.
Poorly built homes. Never again will I ever use this builder, nor would I recommend them to anyone. The floorplans on the houses are horrible to the point that professional movers are unable to fit standard sized furniture up the stairs, including a queen sized box spring and a king sized headboard. The outside, take a look at the siding on any of the houses. It looks like it’s melting off. Meritage will tell you that it’s because “the sun is so strong," but it's obviously very cheap siding.
Business response:
Thank you for sharing this feedback with us, Morgan. We're sorry you've had a frustrating experience with us. If there's anything we can do to make things right, please reach out to us.
The absolute worse builder. Have a roof leak in a home under 2years old and the roofer spend 10 minutes on the repair and the first heavy rain and is leaking again damaging the repaired ceiling. Don't buy from them they do not care about you
Business response:
We are so sorry to hear you've had a frustrating experience, Carl. Please let us know if there's anything further we can do to make things right and we will happily pass on a message to our teams for you.
We are first Home Buyer and to be honest it is the worst and lowest quality builder I ever have seen. Starting from the construction material to finishing of the construction is very very lower in quality. In one or two weeks our electricity went out and we were in black out all night. After complaining their construction manager ( a most insincere one) came and advised us to call Center Point energy... we did and CPE Team came and fixed it and advised us to ask the construction company to change the wiring. It is almost six... read more
Business response:
Hi quazi, we are very sorry to hear about this and will certainly make sure your concern is directed to the appropriate team member. Please reply to this message with more details as to what has been going on, along with your contact and community info so we can follow up with our teams ASAP. Thank you.
My name is Ismat, I am a married man , and I have three children, my eldest son is in the US Army, my middle son is in the US Navy and the youngest is twelve years old and wants to join the US Air Force. My family and I own a house in Rita Ranch, but since we are planning to have grandchildren in the near future, my wife and I have decided to sell our small house and buy a large house in the Vail area, near Rita Ranch. Indeed, we did research and agreed to buy from Meritage Homes. We contacted the sales person , and agreed ... read more
My name is Ismat, I am a married man , and I have three children, my eldest son is in the US Army, my middle son is in the US Navy and the youngest is twelve years old and wants to join the US Air Force. My family and I own a house in Rita Ranch, but since we are planning to have grandchildren in the near future, my wife and I have decided to sell our small house and buy a large house in the Vail area, near Rita Ranch. Indeed, we did research and agreed to buy from Meritage Homes. We contacted the sales person , and agreed ... read more
Awful experience, Racist sales manager Michelle does not want to sell to anyone of Middle Eastern, African or even some Spanish origin. Therefore, I advise anyone who wants to deal with this company to bring a DNA test before sitting at the negotiating table with this racist company.
As a current “Merishit” homeowner approaching my 1 year in my house, all negative reviews you are reading are 100% reality. Any positive reviews you read, it was because they were coerced with free pizzas for a positive review. Imagine being in a marriage where you’re constantly gaslit into thinking your crazy every time you point out an issue that needs to be addressed. Merishit is very good at deflection to make it seem like they have the best “energy efficient houses” on the market but the opposite is true. Don’t believe ... read more
I moved August 2021 to my new home. I have some problems which were under warranty. I requested at least 10 times for service. They did not respond and they did not fix the problems. After around 15 months later, they contacted to me about my requests. One of the person, his name is Josh came to my home and he checked the problems. He told me they are gonna fix the problem. They fix some of them but not all of them. My toilet water is running, it flushed itself, and I pay around $200 bill monthly. Today, another person calle... read more
Business response:
Hi Mhmt, we are sorry to hear your issue has not yet been resolved. We would like to get you in touch with our customer service team. Please contact us at 833-684-6527.
Meritage Homes® has a 4.3 star rating with 2,742 reviews.
Meritage Homes® is closed now. It will open at 10:00 a.m.