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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Para un canvio deaseite demasiaso caro
They let me leave then tried changing apr on me, good thing I was already approved through my own company. The mechanic did a " brake job" didn't clean any parts and spun warped rotors. So I had to do my own brake job a week after getting it. Good thing I did because the mechanics also cross threaded a stud, so that had to be replaced also after shearing the stud off doing the brake job. Do not trust any mechanic work this company has said they have done.
Business response:
We're concerned to hear about the issues you encountered with the brake job and the subsequent repairs you had to make. This is not the level of service we strive to provide. To address these concerns properly, please contact Jamie Roark, Service Director, at 623-792-2703. Jamie will review your case and work with you to resolve the issues regarding the brake job and any related problems.
This was the first bad experience I had at Midway Nissan. The service rep spoke rudely to me and when I asked questions about some of the items on my service report, he said he would call me the next day to answer my questions. He never did.
Business response:
It's concerning to hear that your recent visit did not meet the standards you've come to expect from Midway Nissan. We value your feedback and would like to address this matter promptly. Please reach out to Jamie Roark, our Service Director, at 623-792-2703 at your earliest convenience to discuss this further.
I only got a oil change and recommendations lists that's it no other services
Business response:
2018 Nissan Altima 2.5/s/sv/sl/sr Owner, it is disappointing for us to hear that your experience was anything less than great. Please reach out to our Director Jamie at 623-792-2703 to see how we can provide you with resolution!
Sales associates not follow-up on getting information or returning calls.
Business response:
We apologize for any miscommunication with our team. Please reach out to Izzy Matlock, CSI Director, at EMatlock@vtaig.com or 602-863-5636, at your earliest convenience to discuss this further.
Got my car back leather seat cover was rip and they never did a alignment.
Business response:
Thank you for taking the time to speak with us regarding your visit with us on Saturday. Again we apologize for your seat and as discussed we have a partner vendor who will do the repair at our expense of course. We just need you to schedule an appointment so we can get that taken care of for you. As for the alignment, we did confirm that was completed when the control arms were replaced during your last service visit with us. Please reach out to Jamie Roark, Service Director at 623-792-2703 to let us know a date and time th... read more
Jamie Roark does not return calls. What a joke!
Business response:
We are disappointed to hear this and would like to speak with you to get more details so we can address this. Please reach out to Jamie Roark, our Service Director at 623-792-2703 , at your earliest convenience.
I been receiving too many emails and phone calls from your company. I can't trust Midway Nissan anymore! Jacob is a great man I trusted but you are solicitating and bothering me too much! Time to move on from your company! You have lost my trust!
Business response:
Hi 2021 Nissan Rogue Sl Owner, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (602) 635-3135 so we may assist you in moving forward towards a resolution. Aimee De La Rosa Customer Service Director Midway Nissan 602.837.0175 adelarosa01@vtaig.com
Bad very vad. .El servicio fue malo l
Business response:
Nos gustaría ayudarle con esto. Comuníquese con Jamie Roark, director de servicio al 623-792-2703, lo antes posible para analizar este tema en mayor detalle.
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,719 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.