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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Above and beyond expectations!" Jonathan (Yoni) Baron and his service team were outstanding in, not only diagnosing the electrical and computer communication issues with my 2009 Mini Clubman, but handling every issue with efficiency and professionalism at minimal cost. Yoni went above and beyond all expectations with his courtesy, and knowledge, while staying in constant communication with me about his findings and what it was going to cost. I am thankful to Yoni for the outstanding experience and I highly recommend Mini of... read more
Business response:
Hi Matthew! Thanks for taking the time to review your experience working with Yoni. We are so glad he went above and beyond for you. Thank you for choosing MINI of Baltimore.
"Yearly service" Alan was a pleasure to deal with. Service was performed in a very professional manner. While waiting for a part a loaner was provided at no charge
Business response:
Thanks for the great feedback! It was a pleasure being able to service your MINI!
"So THIS is what dealer Service is supposed to look like!" Had an entirely effective experience with the Mini Baltimore Sevice Dept...diagnosing the engine light, discussing 3 problems, and choosing which problems needed addressed immediately. I must say there was high technical understanding and customer advocacy by Jonathan (Yoni) Baron. Thank you!
Business response:
Glad we could be of such great assistance! We appreciate you choosing MINI of Baltimore for your service needs!
"Exceptional Mini Service" I purchased my second Mini Cooper from the Baltimore dealership in 2016 from Jeff Testerman, I have been servicing my 1st mini with Yoni since 2014. Yoni always goes beyond expectation and is so very helpful. Yoni has always gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and even makes sure I can use an office to continue to work remotely while I wait on the service. Yoni is ex... read more
Business response:
Thank you for continuing to choose MINI of Baltimore for your service needs. We're glad that we have been able to assist you with service and sales over the years.
"Great service on a wonderful car!" Jonathan (Yoni) Baron has provided yet another great service! Yoni has such a fantastic helpful personality and always aims to please! See you next visit!!
Business response:
Thank you for sharing your service visit with the DealerRater community. We're so happy to have you part of our family!
"New Mini Cooper" I purchased my second Mini Cooper from the Baltimore dealership this year. I recently had a problem with the air conditioning. Yoni was able to secure an appointment, a loaner car and very friendly service quickly. He kept me updated on the status of my repair and had everything fixed in a short time. His customer service was outstanding. Thank you!!
Business response:
We love that you have not one, but two MINI's from our dealership! We're sure you enjoy driving both! Thank you for the kind feedback!
"They put the "service" in customer service" Unllike many other businesses today, courtesy, manners, service and a sense of humor is not forgotten at MINI of Baltimore County. Yoni and Allen are beyond expectation and so very helpful. Yoni has also been helpful in making sure we get an honest evaluation of any new vehicle purchase. Thanks so much!
Business response:
Hi Louise! Your review makes us smile. Thank you for the kind words and for continuing to trust us for your service needs. We'll always be here for you!
"Customer care" Yoni knows his product well and is very professional in relating the service requirements and issues to his customers. My car service was carried out on time and finished when promised.
Business response:
Thank you for reviewing Yoni, Robin! We're glad to read about your great service experience.
"Excellence in service!" I am on my second MINI now these 12 years, and Yoni and Allen have always been absolutely topnotch in every endeavor. In recent visits, Yoni has gone the extra mile to make sure I am aware of any and all details on service, have all of the resources I need to make my visits as productive and painless as possible, and works hard to ensure that if there is any way to help, he will find and implement it. I couldn't ask for a better handler!
Business response:
Thank you so much for the fabulous feedback! You're in great hands when you service with Yoni and Allen! We'll continue exceeding your expectations. Thank for choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.