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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Another Successful Service Visit" The guys in the service department never fail to impress after many years of satisfied results. My service advisor Allen made sure my Mini was ready for vacation (new plugs, oil, car wash, etc.) and worked hard to ensure a damaged tire was replaced under my wheel/tire warranty at no cost to me. Yoni, another service advisor, was available to provide answers to some questions when Allen was busy on the phone. Great job guys!
Business response:
Thank you for taking the time to review our service team! We're truly fortunate to have great people like Yoni & Allen on our team. We appreciate your kind words and we're happy to have you part of our MINI family!
"Fantastic Service!" I have had the pleasure of the same service representative, Jonathan (Yoni) Baron, for the last eight years. I have never before received such exemplary service. Competent, knowledgeable, and personable. Yoni is an invaluable asset to Mini of Baltimore County. The location is far out of my area (home and work), but I refuse to take my service to another dealership because of the service I receive from Yoni. Kudos to him!!!
Business response:
Thank you so much for the fantastic feedback and 5-star review! We really do appreciate it and are so glad to have you as a customer!
"Positive experience with service department." I appreciate the convenience of the service being available on a Saturday, when my car really needed attention. A hole occurred in the fuel line, preventing driving. Alan Rolocut very professionally, and promptly attended to the issue, while pleasantly remarking my Mini was 3 mos. overdue service update! Many thanks for your help!
Business response:
Thanks so much for the great feedback and review. We do appreciate it and are so glad that everything worked out!
"Outstanding Service" Mini of Baltimore has to be the epitome of service, nothing but perfection. Service representative take you through every step from check in to check out. I'm on my third Mini, all serviced by Mini of Baltimore, Allen Rolocut have been with me almost every time, providing outstanding customer service, none better!
Business response:
Hello and thank you so much for your outstanding feedback, we really do appreciate it!
"Mini service" I have always gotten the best service . I bought my mini from them 10 years ago and I continue to go there for service . Yoni Baron is the best service advisor , always helpful, friendly !!
Business response:
Thank you for sharing your service experience! We're so happy that Yoni has gone above and beyond for you and your MINI! We're glad you have been part of our family for 10 years! Thanks for continuing to choose us!
"First class service!" Mini of Baltimore ( in Towson, go figure ) has a top notch sales and service department second to none. The service advisor, Jonathon Baron is extremely courteous and gets you through the service department as quickly and painlessly as possible. Would recommend this dealership to anyone interested in buying a Mini Cooper.
Business response:
Thank you so much for the fantastic review! We're glad Jonathan could provide you a 5-star experience and that we have earned your business for years to come. Thank you for taking the time to share your experience with MINI of Baltimore.
"Mini Towson is the BEST " The service at MINI TOWSON is AWESOME and ALWAYS consistently provides superior customer service. What a great team of Professionals. For the greatest car buying experience shop MINI TOWSON. I was there Saturday during their dine and drive. What a fantastic idea, and the food was good too.
Business response:
Thank you so much for attending our Drive & Dine Event! We hope you had a wonderful time! We'll always be here for your service needs!
"Difficult Dilemma" I truly believe in the integrity of Yoni Baron and the Mini of Baltimore staff. I recently had a problem that did not have a clear determining factor. It involved water, after the storm. A variety of testing was done, but there was no clear cut determination of why the water penetrated the vehicle. The dealer did not try to placate me, by claiming they had a solution or that it could not occur again. They suggested contacting my insurance company, and arrived at a reasonable price, for drying out the carp... read more
Business response:
Thank you, Robert. We're glad you shared your feedback. We're committed to honesty and integrity at MINI of Baltimore. We'll continue giving you straightforward answers and helping you make the best decision possible. Thank you for your review!
"Outstanding " MINI vehicles are not cheap and neither are their parts, but you get what you pay for. We’ve had FOUR MINIs ranging from the basic three cylinder to the John Cooper Works. All are very SOLID cars. I came here for the first time to get a new battery for my daughters MINI. I was treated with respect and they took their time to go over what they were going to do. EVERYONE in the dealership was polite without being slimy. We will buy our FIFTH MINI here.
Business response:
Thank you! We love that you're a MINI owner for life! We do make one exceptional product and we have the best team in the business. We're glad you'll be part of our family for years to come. Thank you for choosing us!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.