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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent Expirence " Yoni was amazing to work with. He got back to me very quickly and helped me during every step. From someone who also works at a dealership, Yoni and the service department here are top notch. Highly recommended!
Business response:
Thank you for reviewing us! We're glad Yoni made your service visit so enjoyable. Thanks for choosing MINI of Baltimore!
"Allen Rolocut is the Best Service Advisor!!!" Allen has always made me feel comfortable, he is very friendly, caring and I feel he has my best interest at heart. My experiences in having my car service there have always been pleasant, I normally dread going for service. Coming to Mini in Towson is the best service I have ever received.
Business response:
Thank you for sharing your feedback! We're so happy to be able to make servicing your MINI an enjoyable experience. Thank you for your kind words!
"Yoni Yoni Yoni" I purchased a pre-owned Mini from Mini of Baltimore and everyone I’ve worked with has been exceptional especially Yoni, who treats me like family. I know that I will get honest and professional treatment when I bring my Mini in for service. Yoni always goes above and beyond to make myself and everyone else I’ve witnessed him work with, feel comfortable and considered. Great team! Great dealership. When I’m ready to get my next car, I know where to go! Mini of Baltimore!
Business response:
Thank you so much for sharing your feedback! We are so glad to hear from you! We love having you part of our MINI of Baltimore family and we'll be here when you're ready for your next MINI!
"Allen Rolocut" Allen is always pleasant and explains work on my Mini well. I have never had a bad experience at the Mini Service Dept. in Towson and have been going there since 2013.
Business response:
It's been a pleasure servicing your MINI since 2013! We're glad you have always had such a fantastic experience at our dealership.
"Yoni is the BEST!!!" Yoni always explains the scope of work in a way that I understand. He's always willing to explain and even show me on the vehicle so I can better understand what's being done. I have left items in the loaner car and he always make sure that I get them back. Truly a pleasure to work with.
Business response:
Thank you for reviewing us!! We're glad Yoni has been so helpful to you! He's certainly a fantastic communicator and we're glad he's part of our MINI family. Thank you for taking the time to share your feedback!
"Allen Is The Best Service Advisor" Thank you Allen for making my service visit a great experience. Allen is extremely knowledgeable and is always able to answer all my questions. I have never been recommended service that my Mini does not need. Allen also takes the time to get to know each one of his customers and treats them like friends and family versus just customers. I always look forward to catching up with Allen when I visit. Steve B.
Business response:
Hi Steve! It's great to hear from you. Thanks for sharing your experience servicing your MINI with Allen. He's such an asset to our company and we're glad you feel the same. Thanks for choosing MINI of Baltimore to service your vehicle!
"Yet another happy part of owning a mini!" Allen Rolocut's friendly, honest and considerate attention makes a usually dreaded task pleasant. Every time I drive away I feel so grateful! The mini zen is tangible at mini of Baltimore County!
Business response:
Thank you for taking the time to review our service department! We are so glad we were able to offer you such exceptional service!
"Recent Visit" Recently took my 2011 Mini in for engine service and repair of my front grill. As always, Yoni treated me with the utmost care and respect. I have had my car serviced since buying it in 2011 through the dealership via Yoni and have always found it to be a positive and gratifying experience! He is the best!
Business response:
Thank you so much for sharing your feedback! We're so glad Yoni make your experience top-notch. Thanks for choosing us for service!
"Best Service Advisor Ever!" Yoni is the most personable and knowledgeable service advisor that I've ever worked with. Yoni thoroughly obtained all the information related to our malfunctioning braking system and determined the system needed to have its software updated. That repair solved the problem!
Business response:
Thank you for sharing your feedback! We're glad Yoni has been able to assist you at the highest level!! We appreciate you choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.