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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Yoni Baron! Best Service!!!" Yoni Baron is absolutely the best! He is always helpful and I feel I can trust his opinion with all of my auto needs. 5stars!!!
Business response:
Thank you for reviewing Yoni! It's so great to hear the kind feedback and we're lucky to have him on our service team!
"Yoni is the best!" Going to Mini of Baltimore is like visiting family. Yoni is very customer driven and concerned. Consistent high quality care and attention to detail are key factors when I choose where to do business. Yoni exceeds my expectations.
Business response:
Thank you so much for your review regarding Yoni! We love hearing the great feedback! Thanks for choosing MINI of Baltimore for your service needs!
"Professionalism with a personal touch " I really love my Mini, but the reason I have continued to purchase new Coopers is because of the excellent customer service I receive at the dealership, specifically from the service department! Every interaction I have had at Mini of Baltimore County has been handled with professionalism and a personal touch. This level of service truly stands out for me as a customer in today’s marketplace. Thank you for being you!!!
Business response:
Thank you Bethany! We're glad you love your MINI and the service we offer! It makes us extremely proud as a dealership!
"Greatvservice" Yoni Barron is the best Service Writer ever. He always listens and treats me with respect. I always try to talk to Yoni when I need to go in.
Business response:
Wow! Thanks from all of us here for your review! We're glad Yoni has taken such great care of you!!!
"Excellent Service!!!" I had a very complicated situation where I bought a car from another state and had to get a service done in Baltimore for a defect in my new car. Yoni went above and beyond for me, communicated with the dealership where I bought my car, and did his best to solve the problem. I was more than impressed with his professionalism and excellent service!! Thank you!
Business response:
Thank you for such a raving review! We're glad that Yoni could exceed your expectations and go above and beyond for you!
"Great service guy Yoni" Every time I brink My mini in for service Yoni takes 5 star care of us I would always buy my cars from this dealership because of Yoni
Business response:
Thank you for the kind review and for making us your #1 MINI dealership of choice!
"Routine service appointment" I scheduled an appointment for my first routine service on my MINI Cooper and MINI of Baltimore was very accommodating for me. I received both phone calls from Allen as well as texts regarding progress. When I returned to pick up my car, Allen remembered me and greeted me. I was very impressed.
Business response:
Hello and thank you for the kind feedback! There's nothing better than reading kind words from our happy clients! We appreciate you leaving a review and thank you for choosing MINI of Baltimore!
"One happy mini owner!" My complete experience with Mini Of Baltimore has been fabulous! Michael Edwards was so helpful with my purchase. They even sent me delicious caramels as a thank you! A recent issue sent me to the service department and Alan Rolocut went above and beyond to help me figure out what was wrong. I was given an adorable awesome convertible loaner car, which I loved and had a blast with while waiting for my car to be fixed!! I would recommend this dealer and service department!!
Business response:
Thank you so much for sharing your experience! We're pleased to read that Michael was so helpful during your purchase. We're also happy that you received exceptional service from Allen! We're glad to have you part of our family!
"Great service, as usual" Just a fast Coolant flush, but as usual, outstanding service from Allen R, and the rest of the taam at Mini of Baltimore! Fast, no fuss, and finished on time.
Business response:
Thanks so much for the fantastic feedback! We're glad we could get you back motoring in the time promised. Thank you for choosing MINI of Baltimore for your service needs!
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 10:00 a.m.