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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Super Attentive Customer Service" I dialed the Mini Service number in my iPhone Contacts and it took me straight to Allen's voicemail. I didn't leave a message as I was hoping to speak with someone directly. I dialed the general number and the receptionist transferred me to Yoni's voicemail, noting that Allen was out that afternoon. Yoni returned my call promptly. However, I had a follow up question and mistakenly dialed Allen's number again. Before I could dial the general number, Allen texted me, addressed me by name, and... read more
Business response:
Thank you so much for the detailed feedback and 5-star review, we do appreciate it!
"Mini of Baltimore Excellent Service- as always" I've had multiple Minis and there are so many multiple reasons I keep buying them. One they're the easiest to park in the city and two the service I receive at Mini of Baltimore County. Yoni Baron is always over the top friendly and attentive and the waiting area is clean and inviting.
Business response:
Thank you so much for the wonderful feedback and 5-star review! We do appreciate it and are so happy to have you as a repeat customer!
"Allenand Yani are the best" The service department is great, Allen and Yani are always friendly and knowledgeable. They remember us even when we haven’t been in for awhile. The only reason we continue to go to Mini of Baltimore County is the service writers and service department.
Business response:
Thank you so much for the great feedback and review, we do appreciate it!
"Always stellar; superb status." I always ask Service Leader Yoni Baron why his name isn't on the main dealership banner -- it should be! He is one of the primary reasons I am a repeat MINI owner and have been loyal to the brand for more than 7 years. Yoni looks out for me each and every time I have service and stays in touch with information on service specials, options that help improve the longevity of my Countryman's care & feeding. I'm pretty confident that is just the way he works and offers the additional insight to h... read more
Business response:
Thank you so much for the excellent feedback and review! We really do appreciate it, as well as your loyalty!
"The Best Service Center Ever!!!!!" I pass my service day by a few weeks and I reached out to mini to see if I could get a oil change scheduled for the next day Yoni informed me it was no problem he could get me in. When I got there it was so smooth and easy, Yoni thought of everything for me even the battery change of my key fob.
Business response:
Thank you for the feedback and 5-star review, we really do appreciate it!
"Best Service Around" I use to dread going to have my car serviced. Ever since I started coming to Towson of Mini that all changed. Allen Rolocut has been my Service dealer contact and it has never been an unpleasant experience. Allen Rolocut goes above and beyond to make sure my Mini is serviced well. As long as Allen is around I will continue my services with the dealership.
Business response:
Thank you so much for the kind words about Allen and the 5-star review, we do appreciate it!
" Best service around" I’ve been a Mini owner for 10 yrs. Yoni and the entire team at Mini of Baltimore are the best. Exceptional service by far.
Business response:
Thanks for the kind words about our staff and 5-stars, we appreciate it very much!
"A Pleasant Surprise" We bought our 2013 MINI used from a Landrover/Jaguar dealership, so were unaware of the whole MINI service deal. When hubby realized we had a coolant leak I did some calling and found out that there was a week left on a prepaid maintenance plan from the original owners. I spoke to the original dealership and arranged towing through Roadside Assistance. I thought the car was going to Rockville for service; little did I know that MINI has a whole system and the car was taken to Towson (which is much close... read more
Business response:
Thank you so much for the wonderful feedback and review, we do appreciate it and are so glad to hear that everything worked out so well!
"Friendly, helpful and go the extra mile!" I came in because the yellow engine light was on and the car was operating at half capacity. Even though I did not have an appointment Allen was able to help me immediately, got me a loaner car and kept me posted as to what was wrong and how long it would take to complete the job. I really appreciated the great service and communication!
Business response:
Hi Susan, thank you so much for the feedback and review we do appreciate it very much!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.