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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"They deliver premium customer service that never disappoints" I would recommend this dealership. They're both very welcoming and professional. I've had my R56 cooper serviced at the MINI of Baltimore location for some years now after switching from the other Maryland locations. I have definitely been pleased with their customer service, speed, accuracy, and frankly transparency that I've received. My car has had it's fair share of repairs and maintenance completed and each time my Service Advisor - Yoni Baron - has always a... read more
Business response:
Thanks so much for the feedback and review, we do appreciate it very much!
"great service" I had my car brought to this dealership after requiring repairs. Yoni was great at making things as hassle-free as possible and was very responsive. Things were also spelled out clearly so I knew what I was in for. Overall, I've always had a good experience with this dealership!
Business response:
Thank you so much for taking the time to review your experience working with Yoni. We're so pleased to read that we could exceed your expectations. Thank you for choosing MINI of Baltimore!
"Very pleased with service " I like taking my car to Yoni for service at Baltimore County MINI. I trust his knowledge of everything MINI. He has great attention to detail and is very personable. I feel confident that he has my best interest in mind.
Business response:
Thank you, Patricia! We appreciate the kind words you have left about Yoni. We will be sure to pass them along to him. We value your business and we're glad you're part of our MINI of Baltimore family!
"No hassle" I was able to schedule service on-line for a date and time that worked for me. My service advisor met me as I pulled in, and got me checked in quickly. I waited while the service was done, and found the waiting area to be very comfortable. The final cost was exactly what I’d been told it would be.
Business response:
Hi MiniMurph! Thanks so much for taking the time to leave us such a nice review, we do appreciate it!
"Allen Rolocut and Jeff Wright absolutely ROCK! " I had to have my clutch and flywheel replaced in my JCW. Another in a long list of expensive repairs to my Mini. While I certainly could have saved some money by taking it to a certified independent Mini Specialist, the customer service provided by Allen keeps me coming back to the Mini dealer. While expensive, Allen worked very hard to maximize every dollar spent, and went out of his way to ensure I would get the most value for my money, as he alwas does. Jeff also went way ... read more
Business response:
Thank you so much for taking the time to share your service experience. We will continue to go out of our way to provide you exceptional, world class service for your MINI JCW! Thank you for trusting us with your MINI!
"Great Experience" Great customer service and very friendly! Only second time taking my mini there but it will not be the last. Yoni is very professional and a pleasure to work with....Highly Recommended.
Business response:
Thank you so much for your feedback! We are thrilled that you have received such exceptional service from Yoni. Thank you for the kind recommendation!
"Allen from Columbia " Yoni Baron of Mini of Baltimore is an exceptional technician and automotive advisor. I have owned three Mini Cooper automobiles and am amazed by Yoni’s knowledge and above and beyond customer service. He is dedicated to providing the very best recommendations for my Cooper’s and his sincere concern is evident. My Mini Coopers have been serviced by Yoni Baron for over 10 years and the service has been nothing less than exceptional.
Business response:
HI Allen! We are so pleased to read about your experience servicing your MINI's with Yoni. We're so happy to read that you've been servicing with us for 10 years! We love to hear that! Thank you for staying a loyal MINI owner and for choosing us for your service needs!
"Awesome" I brought my car in to MINI of Baltimore County last Saturday, and I want you to know how much I appreciate the outstanding service and attention to detail. You truly understand the importance of customer service. Thanks AgIn
Business response:
Thank you from all of us here for your fantastic review! We do work very hard to offer impeccable service. We're glad to read that we have done our job. Thank you for choosing MINI of Baltimore!
"Allen Rolocut " What I like the most about my Mini Cooper is always getting great service. All my contacts with Allen have been 5 star. He makes you feel more like family than a customer and I always enjoy catching up with him when I need service. Allen is not only a great service advisor but he is a great person who does his best to make every customer happy. Thank you Allen.
Business response:
Hey Steve! Thank you so much for sharing your experience. YOU ARE FAMILY! We love hearing such incredible feedback like yours. Thank you for always trusting Allen with your MINI...it means so much to us!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.