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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great audible" My wife and I received a call from our old dealership that our Mini is ready for service. Since we moved I called and scheduled time with Yoni and the team. When I arrived Yoni let me know that the other dealership was off by a couple of months and it wasn't technically ready for service. This is where most dealers would just send you on your way. But then Yoni said, "While you're here, why don't we top off your fluids, and give your Mini a bath." It was a small thing but it went a long way. Oh and by the way... read more
Business response:
You are quite welcome and we are so happy to be "your new dealership"! Thanks for taking the time to leave us a review, we do appreciate it!
"Excellent, expedient, and satisfactory service!" My car was totally disabled while running errands and had to be towed to the Mini Service Center in Towson. My car was stuck in "PARK" and I could not remove my key from the ignition (I have a 2010 MINI which requires a key to be inserted in the ignition.) I could not put it in REVERSE" or "DRIVE". I called my regular service agent (Allen) and left a message explaining what had happened and that I was on my way. Unbeknownst to me, Allen was out of the office but he had receiv... read more
Business response:
Hi "DIVA"! Thank you so much for taking the time to write such a detailed review...we do appreciate it very much and are so glad to hear that everything worked out!
"Excellent Service." Yoni was extremely helpful. Kept me up to date on the repairs with daily communication and coordinated with the warranty company to cover the repairs.
Business response:
Hi Greg! Thank you so much for the 5-star review, we do appreciate it!
"Love my MINI and MINI of Baltimore County " Always the best service by caring, professional, and friendly people....and and love the Mike and Ike treats!. Coming to MINI of Baltimore County is coming to see good friends.
Business response:
Thanks so much for the 5-star review...stop by anytime for a handful of Mike & Ike's!
"Allen is the best!" It's never fun (or cheap) to have your car repaired, but Allen makes it a heck of a lot less painful. His service is unparalleled. Thanks, Allen!
Business response:
Thanks so much for the 5-star review!
"Great service" Allen was very helpful in resolving problems with my mini. Very timely service and I felt Allen's explanation of service performed and what might be needed in the future was very beneficial.
Business response:
Thank you so much for the feedback and the review, we do appreciate it!
"great experience " the crew at mini of baltimore is the best. allen rolocut is super and always takes good care of me. always have a really great experience when i’m in for service.
Business response:
Thanks so much for the great review and feedback!
"Made a bad situation the best it could be" I was very pleased with my last experience at MINI of Baltimore. I took my car in knowing something was wrong and it turned out to be much bigger than expected. Alan Rolocut guided me through the process. He was very helpful, gave excellent advice, communicated frequently, and actually saved me a good bit of money. A bad situation was certainly made much better thanks in large part to Alan.
Business response:
Thank you so much for taking the time to review us, we appreciate it and are so glad that everything worked out!
"Very helpful" Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a timely manner and I’m very happy with my vehicle.
Business response:
Thanks so much for the 5-star review!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.