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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Unmatched Service" This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and helpful. I had been into the dealership for maybe 10-15 minutes maybe 3 months before I had the car serviced and he remembered me and went out of his way to fit me into the service schedule a full 2 days before any availability was shown on the website. Really great guy, really great dealership!
Business response:
WOW! Thanks so much for making us your go-to MINI dealership! We loved reading about your visit and your experience working with Yoni. We are so happy to have you part of our MINI family. Thanks for the great feedback!
"Polite, not pushy, very knowledgeable" They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process easy for me.
Business response:
Thank you so much for the feedback and for the 5-star review, we do appreciate it!
"Thoughtful service and exceptional quality!" Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible his hardtop, both Sport) Allen has provided advice and support through both standard service, and emergency repairs. Well done, highly recommended!
Business response:
Thank you so much for the feedback and 5-star review, we do appreciate it very much!
"Fantastic Customer Service" This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to treat you as a special customer.
Business response:
Thank you so much for sharing your service experience with Yoni. He is certainly an asset to our team. We appreciate you choosing MINI of Baltimore for your service needs. Happy motoring!
"Lifesavers" Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!!
Business response:
Thank you so much for the 5-star review!
"Outstanding Service" On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Rolocut, makes our decision to continue having our Mini serviced at this dealership a no brained. Mini thanks Allen, much appreciated!!!
Business response:
Thank you so much for the great feedback and review, we really do appreciate it!
"I love my mini " Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things about my car even though it documented it nevertheless sound like it personal. Thank you Alan for my peace of mind when bringing my girl! In for service.
Business response:
Thank you so much for the kind words about Alan, we are so glad to have you as a customer!
"Always great" My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms maintaining my 2012 Mini Cooper s coupe. He is a lovely and soft spoken person to talk with, And today I’m back For my new 4 new tires , i am 100 and 1% sure that , I’ll be enjoying the same feel at home kind of feeling each time I come . Thank you and more power to Me. Allen Rolocut .
Business response:
Hello Stardust! Thank you for the excellent feedback and 5-star review!
"Consistent excellent service" Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs are needed and why. He has been my service advisor for years and it’s always a pleasure working with him. Thanks Allen! -Jes Porro
Business response:
Hi Jes, thanks for taking the time to review us, we do appreciate it!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.