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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Thorough Service" My Mini is getting up there in age and I was not looking forward to the price tag for the needed maintenance on my most recent visit, but Yoni is always so pleasant to deal with. He is very thorough in explaining what needs to be done, and is thoughtful in keeping me updated on progress and expected completion. Thank you, Yoni! :)
Business response:
Hi Marianne! Thanks so much for letting Yoni and our service team care for your MINI. We'll continue keeping it in tip-top shape. We are so glad you continue choosing MINI of Baltimore for service needs!
"Vehicle Serviced" We had our '08 Mini Countryman in for service recently and we couldn't be more happy. They were very friendly and kept us up-to-date on the status of our car. I'd highly recommend taking my Mini there for service to anyone!
Business response:
Thank you for sharing your happy experience! We're honored to have been able to service your Countryman. Thank you for trusting us with your MINI and we look forward to seeing you next time you're MINI requires service.
"Excellent Service" Jonathan Baron was such a big help when my car was having issues! He was really patient and got my car back in good shape!
Business response:
Thank you for the great feedback! We're glad Yoni could get you back on the road quickly. We appreciate you choosing MINI of Baltimore for your service needs!
"Great Job Mr. Rolocut" You did a great job of getting my repair(even with the extras) done quickly and getting me on my way. Thank you. Great job on checking on my warranty problem!
Business response:
Thank you for your kind feedback! We're glad Allen was able to get you back on the road quickly! We appreciate you choosing MINI of Baltimore for your service needs!
"Allen Rolocut and Yoni Baron are the best!!!" I have a very tight work schedule and I am always squeezed in when I need service. The most recent was this past week and I had to have an oil change ASAP. Allen Rolocut told me to come over immediately and I was in and out in no time! Yoni and Allen have always helped me and that is really why I've kept my Mini. Thanks so much! Rona Dixon
Business response:
Hi Rona, Thanks for choosing MINI of Baltimore and our service team for your MINI needs! We're glad we could accommodate your schedule. We are here for your when you need your next service. Thanks for being part of our MINI family.
"Absolutely wonderful!" The service department staff at the Baltimore Mini, Allen and Yoni, are absolutely fabulous! They are personable, friendly, professional, knowledgeable, and unbelievably kind! Being female it’s really hard to trust people when it comes to things I’m not knowledgeable about and unfortunately many times my lack of knowledge is taken for granted or I’m treated terribly for it. This is not the case with Allen and Yoni, they are kind and understanding. They explain things to me and I honestly feel like I a... read more
Business response:
Hi Becky, thank you so much for the excellent feedback and for the 5-star review, we do appreciate it very much!
"Great customer service " Mini of Baltimore has an excellent team of professional. I always feel welcome there and satisfy about repairs made in my car. My service adviser, Allen Rolocut, is awesome and very professional. He always takes time to explain all the options available about what needs to be fixed and help me make the best decision. I would definitely recommend any mini owner to try this dealer.
Business response:
Thank you for taking the time to post such an incredible review of our service department. We're so happy to have you part of our MINI family. We'll continue to keep your MINI in tip-top condition. Thank you for the positive feedback!
"Thank you" The service I get at Mini of Baltimore County is just great!. I have been taking my S copper since I bought it in 2006 and Allen Rolocut is always helpful and knowledgable. Keep up the good work Allen and dont ever retire :). Best Gus
Business response:
Hello Gus, thanks so much for the 5-star review!
"Only as good as the people" I keep thinking it can’t get any better but the service I get at Mini of Baltimore County keeps topping itself. Of particular note is the treatment I get from Yoni Baron. Always helpful and always willing to do a little extra to make what otherwise would be a chore feel like a fun experience. Thanks again.
Business response:
Thank you so much for your wonderful review! Yoni and our team want to make your visit fun and we're glad you felt that way. On behalf of all of us at MINI of Baltimore, thank you for being part of our family!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.