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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Quick and complete" My good ‘ole Mini convertible was in for inspection. No problemo - and on we go. A short, comfortable wait included a fig bar, chewy gummies, and a coffee. After I got back in a clean, sanitized car, I had to lower the roof to drive home. Top down is always the best.
Business response:
Great to hear we were able to perform an efficient and comfortable service experience for you. Enjoy many days of top down motoring this summer!
"Choose the Best, Leave the Rest" From the very first phone call, everyone at this dealership was informative, attentive and respectful. My salesman, Michael D. was never pushy, always positive and polite, patiently answered all my questions, working through problems, especially during the Covid closures, and offering options to accommodate my budget and time schedule. I trust they will be there to support me in any future service I my need but for now, I'm thrilled with my purchase. Thank you Michael, thank you Otto's!
Business response:
We are truly delighted to hear Michael D delivered an exceptional purchase experience for you. Thank you for choosing Otto's MINI during these challenging times. We look forward to helping you enjoy all your MINI has to offer.
"Experience I had with the service department" Everyone was very polite, accommodating, and informative. Worked well with the covid situation going on. Was a little apprehensive about taking my car in but worked out well.
Business response:
We are doing our best to keep our customers and staff safe by implementing the necessary precautions. Thank you for servicing with us in these challenging times.
"Otto’s Mini has been working with my family for years and..." Otto’s Mini has been working with my family for years and every time we choose to work with Michael because of the excellent care he has given us. Michael took the time to go over each car I was interested in and made sure to explain every step of the process. I am extremely happy with my new purchase and will continue to send my friends and family to Michael in the future! Thank you so much for taking the time today to help me find my dream car!
Business response:
We could not ask for a better endorsement! We're delighted to hear you have been so pleased working with Michael D and our team. Many thank for being valued members of the Otto's MINI family!
"It was a pleasure working with Pete for a second time. He..." It was a pleasure working with Pete for a second time. He reminded me about what I left in my old car, was patient in teaching me how to use the new gadgets and he once again made the process so easy for me that I was out the door in just a few minutes. 100% satisfied repeat customer!
Business response:
Outstanding! It is gratifying to hear that Pete once again was able to deliver a superior purchase experience for you. Many thanks from all of us here at Otto's MINI!
"Best of the best" Best of the best. I was a bit shocked at the number of service items on the list, but I adjust quickly: have put a lot of miles on the car in the past year commuting between Altoona, Gettysburg, and my kid's house in the Valley Forge area. Preston is objective and kind, and practical in a way I am not. Which is exactly what I need. Bob Dettmann did excellent work. What a good guy. Sending a complimentary letter to Mr. Fritz. Should be on paper with a real signature.
Business response:
Thank you for your kind words for Preston and Bob. We look forward to assisting you in keeping your MINI operating at is best. Thanks again for choosing Otto's!
"Terrific and friendly service! Preston offers objective..." Terrific and friendly service! Preston offers objective advice and takes care of the little details that make a big difference. Thanks for keeping my MINI running great!
Business response:
Friendly and efficient service is always our goal for you at each service visit. Thank you for your kind compliments for the service delivered by Preston!
"Pete Barcus is a great salesman! From the first time we..." Pete Barcus is a great salesman! From the first time we met Pete, he has been super in service and knowledge of the Mini brand. We bought our first Clubman from Otto's, and they gave us a great deal on our trades-in on our first Mini. We were so happy with our service and our salesman that we came back and purchased our 2nd Mini Clubman. While our second Mini was in for a warrantee service, we got to speaking with our salesman, Pete, again. We'r so happy with our c... read more
Business response:
Outstanding! We are thrilled to hear that Pete and the team here at Otto's have contributed so effectively to an exceptional ongoing MINI driving experience.
"Inspection and rotation" Service was a great experience. Getting a video of the car being inspected is a nice touch. Only negative was that it took 2 hours for inspection and tire balance and rotation. Seemed too long for this operation.
Business response:
We're pleased to hear your found the video informative. Two hours is the amount of time we will typically expect for this visit. Please accept our apologies if this was not communicated to you effectively upon check in.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.