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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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JessM's profile image
JessM 
5 years ago

"Great Service" Preston was so helpful in explaining everything about my service visit, and even helping to navigate maintenance plan ins and outs, etc. And when it looked like I would need to come back for some finish work, he offered to have a loaner brought to me to help make it easier for service to be completed. Very helpful! 

Business response:

We're so pleased to hear Preston was able to accommodate your service needs so efficiently and effectively. Many thanks again for choosing Otto's! 

pammroz's profile image
pammroz 
5 years ago

"Preston" As usual,and as expected, the service was 5 star. Preston was pleasant, prompt and professional. My loaner car was ready and waiting for my arrival and absolutely pristine. Otto's is always a pleasant experience. 

Business response:

That's great to hear!! Thank you for your continued business and the kind words about Preston! 

MDH's profile image
MDH 
5 years ago

"Incredible experience with Otto's Mini!!" The staff at Otto's is first class and exceeded all of our expectations. Nothing was left to chance. Buy your Mini or BMW from Otto's!! Best purchase experience that I have ever had!! 

Business response:

Fantastic!! Thank you for your business and your continued trust in Otto's BMW and MINI!! 

Profpyrex1954's profile image
Profpyrex1954 
5 years ago

"This is a very easy review to write... Preston and Ottos..." This is a very easy review to write... Preston and Ottos Mini is simply FIRST CLASS! I had a time restriction and Preston an the team came thru in spades! 

Business response:

Outstanding! We know your time is valuable. We're delighted to hear Preston and the team responded so efficiently! 

Bjlemmon's profile image
Bjlemmon 
5 years ago

"Michael is an avid Mini enthusiast and a superb salesman...." Michael is an avid Mini enthusiast and a superb salesman. After our initial discussion including my interests in things automotive he presented me with several beautiful automobiles. My final decision on the JCW Clubman was an easy one. Thank you Michael and Thank you Otto’s Mini! 

Business response:

Excellent! We're thrilled to hear you enjoyed working with Michael D. Enjoy the upcoming summer driving season in your JCW Clubman. Many thanks for choosing Otto's MINI! 

janh's profile image
janh 
5 years ago

"Love it at Otto's!" Even during a pandemic, great service as usual at Otto's. The car is running beautifully...but I'm always confident when I leave the service bay that everything is in top condition. And Preston rocks! 

Business response:

Your trust and confidence means everything to us. We're thrilled to hear you enjoy working with Preston! 

D Street's profile image
D Street 
5 years ago

"Great Service " The only place I go for an oil change. I know that it will get done right with the proper oil and the right amount. On top of that my car always comes back washed and cleaned which is a nice plus. Preston and the rest of the service department are always helpful and prompt on communication. 

Business response:

On behalf of Preston and the Otto's MINI team, many thanks Derek! 

Barb&LittleBoyBlue's profile image
Barb&LittleBoyBlue 
5 years ago

"Excellent service visit." Once again, Preston arranged for a thorough, timely, and accurate service visit, including routine oil change, etc, inspection, electrical checkup of the light systems, and a wash. I can always depend on him to arrange for all the necessary components. The service department is efficient and skilled in providing all of the requested service in a timely manner. It is definitely worth the time to bring my car to Otto's where I am assured of excellent service. 

Business response:

Thank you for your outstanding review and kind words for Preston and our service team. Your confidence is so important us. Many thanks for choosing Otto's! 

jcwin2704's profile image
jcwin2704 
5 years ago

"Maintenance Service " I always receive good service from Otto's. I appreciate having the option of a loaner car especially now when I work in health care and getting time off is not available. The only thing that I miss is the dealership being in Exton because it was much closer to my home and work. 

Business response:

Thank you for travelling the extra distance to service with us. We continue strive everyday to make your visit as convenient as possible especially in these challenging times. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is open now. It will close at 5:00 p.m.