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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"We recently purchased a countryman ALL4S and had a great..." We recently purchased a countryman ALL4S and had a great experience with Michael and dealer. They noticed a ding on the bumper and replaced it, they also replaced the racing stripes because it was a little faded, and even gave it a fresh oil change because it was due for a service! All of which I didn’t notice or ask for! I was in and out on day of pick up and overall extremely happy with my choice and the people there! Great dealer and super positive experience!
Business response:
We're happy to hear Michael D and our team prepared your MINI well for its next journeys with you. Many thanks again for choosing Otto's!
"Auto brake service and PA Inspection" I had my vehicle in for brake service, oil change, Pa State inspection and emissions inspection. I waited for the work to be completed. The time to complete the work was reasonable. The waiting area was comfortable and clean. All employees practiced social distancing, wore masks, and practiced Convid-19 safety protocols. My service representative was friendly and knowledgeable.
Business response:
Thank you for servicing with us in these especially challenging times. We truly appreciate your business.
"Preston is such an asset!!" So professional, polite and empathetic! I bought my Mini in 2014 and never have been disappointed. When my maintenance program and warranty were finished I thought about going to a local mechanic as everyone says the "dealer is more expensive." My decision could have also been compounded by the fact that the Exton Mini service had moved much further away, But I feel the cost is comparable and the trip is worth it. My last visit was under the Covid restrictions, I felt comfortable, safe and well t... read more
Business response:
Excellent! We'so pleased to hear Preston and the Otto's MINI team have continued to provide value to you making the extra distance traveled worthwhile to you. Many thanks for servicing with us during these challenging times.
"Preston is the best!!!!" I have been working with Preston for many years--2 Minis. He always makes sure that things are done right. Preston explains everything. He answers my questions honestly. He is very knowledgeable and makes servicing my car, here, in stead of Exton, go smoothly. Preston goes the extra mile. I just had my car in for service. When I got home the interior lights would not go off. Preston was kind enough to come to the house to try to reprogram. We both tried. When that did not work, he left a loaner car ... read more
Business response:
Thank you for your wonderful endorsement of your service advisor Preston! Your satisfaction and confidence is so important to us. Many thanks from all of us here at Otto's MINI!
"Raheem was excellent to work with. Very knowledgeable and..." Raheem was excellent to work with. Very knowledgeable and made this experience smooth and efficient. He is an asset to Otto’s. . I would highly recommend him and Otto’s. Thank you from a very satisfied customer.
Business response:
Thank you for your wonderful compliments for the excellent purchase experience facilitated by Raheem! We're delighted to hear you were so pleased. Thanks again for choosing Otto's MINI!
"Repeat Buyer" In 2013, I purchased my first Mini Countryman and liked it so much that I returned to purchase another one this year. Have only had the new car for a few days but am very pleased with it. Beautiful blue color and very nice interior. Very happy with the purchase. Also very happy to have had Michael as the sales person.
Business response:
Congratulations on your new Countryman! Many thanks for being a loyal member of the Otto's MINI family!
"Great Service in Unusual Times" Pete was very proactive, and got me through the process of configuring and pickup very smoothly. I am very happy with my new Mini Cooper!
Business response:
Thank you for your recognition of the service delivered by Pete on your recent purchase. We're thrilled to hear you are enjoying your new MINI!
"Excellent Service!" The wifi was good, the wait room was comfortable and Preston was honest and considerate. We would recommend Otto's MINI to any prospective mini owner!
Business response:
Excellent! We pleased to hear we were able to deliver comfortable and efficient visit while you waited. Thank you for your recognition of Preston and thank you for choosing Otto's MINI!
"All went well." Preston is an asset to Otto's and I enjoy catching up with him when I visit. I also amuse myself by looking at the BMW's and thinking about how the only way I could own one is if I moved my family into it.
Business response:
We're happy to hear your enjoy working with Preston! A special thanks from all of us here at Otto's for servicing with us in these challenging times.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.