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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Best Experience Ever" We were interested in purchasing a new MINI Cooper even though we were in the middle of the coronavirus pandemic restrictions and Michael Dixon at Otto’s MINI was able to make this a reality for us. Since we were new to the MINI line, Michael was able to expertly guide us through the different model and package possibilities as we down selected to our “perfect car.” Finally, when it came to “make the deal,” Michael and the other folks at Otto’s MINI made the process easy and rewarding. No back and fort... read more
Business response:
Thank you for your wonderful compliments for Michael D for assisting you in making your MINI purchase the easy and enjoyable experience it should be. Enjoy the the spring motoring season!
"Always a pleasure, always the most helpful. " Even in a time of complete chaos due to COVID-19 Otto's Mini was helpful, positive, supportive, patient, and all around wonderful to work with. Michael was easy to communicate with, genuine, helpful, informative, and easily led me through the process of getting and understanding my mini electric. They clearly go above and beyond for their customers at Otto's and clearly care for each person they work with in a way that is thoughtful and greatly appreciated.
Business response:
We're especially grateful to be able to assist you as we all work through these unprecedented times. Many thanks for choosing Otto's!
"Best dealership ever! Great service, friendly people..." Best dealership ever! Great service, friendly people (most have been there since I bought my Mini in 3011) and 360 client experience (web to mobile to in person to email).
Business response:
Outstanding! Thank you for being a long time loyal member of the Otto's MINI family! We're thrilled to hear you have been so pleased.
"Preston is always great!" I have always had a great experience coming to Ottos Mini and working with Preston. He always remembers me and my family, and goes above and beyond to make sure we are taken care of. Thank you for your wonderful customer service and professionalism, Preston.
Business response:
Thank you for your wonderful compliments for the personalized service delivered by Preston! We truly appreciate your business.
"Great communication" The folks at Otto's Mini did a great job communicating with me throughout my service appointment. especially I appreciate the video walkthrough by the technician.
Business response:
Excellent! We're happy to hear we have assisted you efficiently and effectively. Many thanks for choosing Otto's!
"Preston and OTTO Mini are always a pleasure to work with...." Preston and OTTO Mini are always a pleasure to work with. They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pandemic.
Business response:
We're delighted to hear you have enjoyed working with Preston and the Otto's MINI team. Many thanks for choosing Otto's as we work together through this challenging time.
"Great service" Pete was a pleasure to work with. He was very knowledgeable about the product, and very responsive to any questions I might have. He was thorough in offering options, but not pushy. The contact free delivery process was well organized.
Business response:
We're so pleased to hear Pete provided the purchase experience that suited you best. Thank you from all of us here at Otto's MINI!
"Professional & Informative & Flexible" My entire experience was excellent from drop off to pick up. Preston was especially helpful and explained everything to me. I trust his judgement. thanks
Business response:
Excellent! Thank you for your wonderful endorsement of the service delivered by Preston on your recent visit. Earning your confidence and trust is so important to us.
"The whole experience was quite pleasant. I’ll be back,..." The whole experience was quite pleasant. I’ll be back, even with the drive. The employees were all courteous and willing to assist at every moment.
Business response:
It is always gratifying to hear we have succeeded in making your visit a pleasant experience. Many thanks for choosing Otto's MINI!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.