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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Give Michael Dixon a call!" We are on our third Mini and we currently own two. Michael always takes great care of us. It has been a friendly and fun buying experience each time. He made sure we got the right vehicle for us (twice). Most importantly, he knows how valuable our time is. He makes sure he gets you get signed, sealed, and on the road in your new purchase as quickly as possible. I would also like to recommend the service and parts team. I’m not sure you can get such a high level of customer service and support any... read more
Business response:
Thank you for your terrific endorsement of MIchael D and the whole team here at Otto's MINI. We are delighted to hear you have been so pleased.
"Positive sales experience culminated in the perfect car!" The purchase of my Mini from Otto's was a positive one from start to finish. Michael Dixon continually provided us with all the information we needed, from the various options on the car to the different avenues for the actual purchase. Our experience wrapped up with the purchase of the perfect car from Otto's.
Business response:
Finding the perfect MINI for you is our goal every time. Great to hear Michael D was able put all the pieces together for you. Thank you for choosing Otto's.
"Good, efficient service" I arrived just before my appointment, the car went in on time and was out on time as estimated. Preston delivered as promised. Good service, and the car runs beautifully.
Business response:
We know your time is valuable. Pleased to hear Preston facilitated a timely visit for you. Thanks for choosing Otto's MINI.
"Good experience" Communication throughout the process was easy and clear and quick. Preston addressed an issue I found at pick up quickly and apologized for the small 10 minute delay. Would recommend better Mini signage though at the BMW dealer since the move from Exton. Understand the logistics have been difficult but I am a Mini owner and care about Mini. Especially since I'm now traveling farther to bring my business to Otto's.
Business response:
Communication really is key to a successful visit. Nice to hear Preston successfully accommodated your service needs. We look forward to having our new signage in place soon. Thank you for choosing Otto's MINI!
"I love my mini family" I recently had my car service at the new location and everything went great! Preston Jackson was awesome as always. He kept me in the loop and answered all of my concern questions.
Business response:
Thank you for visiting us in our new home. We're pleased to hear Preston has continued to deliver a great experience for you.
"Surprise! I bought a new car!" On April 29, 2019 I traveled to Otto's MIni to have my 2011 Countryman serviced. After speaking to the service professional I decided to hold up on the service while I visited the new car showroom. I met a very nice sales rep named Pete Barcus. Pete listened to my story and was VERY understanding. I informed him of the new Mini I was interested in. He had the car brought to the showroom where he invited me to inspect it, drive it, and ask a multitude of question about the vehicle. Pete was ext... read more
Business response:
It is truly gratifying to hear of the knowledgeable and informative service provided to you by Pete in the purchase of your Countryman. Thank you for being loyal member of the Otto's MINI family since 2005!
"Courteous" Preston Jackson is great. Very courteous and polite and thoroughly explained everything to me. Also, helped me to get a rebate on an oil change.
Business response:
Awesome! Great to hear Preston made it a successful visit for you. Thank you for choosing Otto's.
"Otto's" Always a pleasant experience at Otto's. On my third Mini,I love these cars!Wonderful time, even with the delay in your moving back to route 202
Business response:
Thank you for being long time members of the Otto's MINI family. Enjoy the spring motoring season!
"No pain, No Stress Car-buying" We have used Otto's Mini for years now for routine service on our existing Mini Cooper S Convertible. So when the time came to consider a replacement, shopping Otto's new and used inventory came naturally. While the newest models wer tempting, we found a certified pre-owned model that hit all the right notes and saved us a good ten grand in the bargain. Buying the new (used) car from Pete was an easy no-stress experience. Pete made sure everything we wanted in the certified pre-owned Mini met ... read more
Business response:
Fantastic! We're happy to hear Pete assisted you so effectively in helping you choose the MINI that best suited your needs. Thank you for being valued members of the Otto's MINI family.
MINI has a 4.8 star rating with 2,349 reviews.
MINI is closed now. It will open at 10:00 a.m.