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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great Service " I had a great experience with this dealer and sales professional Michael Dixson. I had to order my car online because I live 3 hours away but the process was smooth as could be and Michael really helped make sure I chose my build and my options correctly, providing helpful insights. My car came in sooner than expected and it’s perfect! Pick up was professional and easy. Highly recommend Otto’s and Michael!
Business response:
Outstanding! We're happy to hear Michael was was able to assist in a convenient way to get you into the MINI that is just right for you. Thanks for choosing Otto's MINI.
"Excellent" Fantastic service. Above and beyond. Would recommend to anyone who expects attentive, first class treatment without pretense. Purchased the first car selected for me. Highly satisfactory sales experience.
Business response:
Excellent! It is gratifying to hear that Derek was able to assist you in finding just the right MINI. Welcome to the Otto's MINI family.
"Service review" Excellent Dealership, very satisfied with my service experience. Dealership bends over backwards to make sure customers feel that they are the most important person while we are at the facility.
Business response:
That's because you are! Without our customers, we wouldn't be here. Thank you for the nice review!
"Pleasant, honest, and detailed" Working with Preston has always been exactly as the title describes. He's honest, detailed, and a pleasure to work with. You can be rest assured you won't be sold unnecessary services.
Business response:
Thank you for the great review! Our policy has always been customer first - if we take care of our customers needs, success will follow.
"Inspection" The service from start to finish was excellent. The friendly and knowledgeable team made sure that everything was serviced on my Countrymen for inspection and a few needed items, such as oil change and tire rotation. Departing with a spanking clean car topped off the service.
Business response:
Excellent! We strive to make each service visit as enjoyable as we can!
"Personable and Professional" Preston was very clear and helped me easily see what needed to be done on my Mini. I appreciate his friendly and helpful service. Thank you!
Business response:
Outstanding! Thank you for your recognition of Preston. Friendly, helpful, with clear explanations is our goal every day.
"First mini service visit" This was the first scheduld service for our new Clubman - the shop was sparkling clean, the staff friendly and personable. They had my loaner waiting we were in and out to shop while the work was done. The loaner was clean. The service we recieved was outstanding - Preston explained soome of the functions that we didn't know about. They really know customer service
Business response:
Thank you for the excellent feedback. Quick, efficient and friendly service is our goal at every visit. We're pleased to hear Preston was able offer extra assistance on some of your Clubman's features. We want you to enjoy your MINI to the fullest.
"Otto’s Mini is Great!" I just bought a 2019 Mini Cooper S from Derek at Otto’s and the experience could not have been better! Derek was most knowledgeable and patient with me as I built exactly the car I wanted, and his expert guidance and advice made the experience fun and easy. I also had occasion to work with the folks in Service on a full detail and was able to borrow a loaner car for the day, and the staff and service for these transactions were also 5-star. I am a very satisfied, very excited first-time Mini owner and... read more
Business response:
Buying a MINI should always be fun and easy. So good to hear that Derek in sales and our service team made your purchase at Otto's MINI the memorable experience it should be.
"Great service at Otto's" Otto's Mini has had great service from the purchasing experience to the service department. Initially I chose Otto's to purchase my mini after correspondence with another dealer that wasn't up to the standards one would expect. We have had a great experience with the service department and highly recommend it! Preston is friendly, professional and well versed in options to consider for long term maintenance strategies.
Business response:
Outstanding! We're pleased to hear of your great experiences in both sales and service and your complimentary words for Preston in particular. Thanks again for choosing Otto's MINI.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.