This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Best dealership, sales, and cars ever!" This is my second mini now from this dealership. Salesman, Michael Dixon, is awesome. The process goes so smoothly and service at this dealership is top notch as well. They work hard to ensure you have exactly the car you want and that you are happy throughout the life of the car. They treat their customers wonderfully. I’m a customer for life! Thanks to all the staff at Otto’s and a special thanks to Michael! I love my new car!
Business response:
That's the best praise we can get! Thank you for your continued business!
"Lease #3 " This is the third Mini Cooper that I have leased with Otto’s Mini and while working with Pete. He has always been available to answer any questions and extremely helpful throughout the process. I have always been pleased with the level of service provided by Pete and the rest of the team at Otto’s Mini.
Business response:
Welcome back once again. Thank you for your confidence in Pete and Otto's MINI.
"Good service " Ottos does a great job. Nice loaners and quick turnaround with strong communication and a wash at the end. My only complaint was that the didn’t charge my battery - I have a PHEV and it would have been nice to have it fully charged!
Business response:
Thank you for the great review! And you're right - that's why these reviews are helpful - for whatever reason, we have completely overlooked charging the PHEV batteries when in for service. We will add it to our process. Thank you!
"A most professional group of people." We (my wife and I) dealt with David Hackett through an on-line inquiry about a particular used car. He responded (turns out he is the manager) almost immediately with an acknowledgement of this inquiry and a promise to hear from a "motoring advisor" promptly. Well that was almost as immediate as David's response. We then worked with Derek Street as our salesman and it was the most professional and pleasant experience we ever had with a used car transaction. Derek responded to all questi... read more
Business response:
Awesome! That's what we love to hear - efficient and courteous (and don't forget fun) service from our staff! Enjoy your vehicle!
"Easy routine maintenance " I love the complimentary 3 year maintenance. Scheduling at Ottos was easy and quick. Everyone is friendly and courteous. I only wish the facility was still on Rte 202.
Business response:
That's our goal for you at each visit. We appreciate the distance you travel to service with us. Thanks for choosing Otto's MINI!
"So grateful for excellent service!" In the past, my experience with auto mechanics and car dealerships was intimidating and confusing. Otto's MINI is just the opposite. Most of all, I appreciate Preston Jackson. In contrast to my previous experiences elsewhere, Preston speaks courteously, clearly, and patiently -- so that I can understand what is being done to my car and I don't feel afraid to ask questions. I am beyond grateful for this. Plus, I appreciate the clean, pleasant lounge and the cleanliness of the shop floor. B... read more
Business response:
Thank you for your wonderful compliments for Preston. We are so pleased to hear he set the right tone to deliver a great experience for you. Thanks again for choosing Otto's MINI.
"“The best” is a very short review." Oil and filter change went smoothly and quickly. Customer lounge made it possible to work while I waited. Preston is the best. Not much more to say.
Business response:
Easy, efficient and still productive for you while you waited. On behalf of Preston and Otto's MINI, thanks for servicing with us.
"Always a great experience!" From the moment I drive into the service area I feel like a VIP. Charlotte is amazing. She provided me with a lot of great information and offered things I wasn't expecting. Whether I wait or take a loaner my experience is always the best. Thanks Ottos.
Business response:
Awesome! Thanks for recognizing Charlotte and for servicing with Otto's!
"Professional, Easy to deal with, The best Dealership ever!!!" Both the salesman and his manager were very professional, courteous, and eager to listen to me and help me with the purchase of my newest Mini addition. This is my 3rd Mini vehicle. They are all great vehicles. One day when its time to get another one ,I will return to the awesome Ottos Mini for it . Thankyou so much. Christopher Bennett 11/15/18
Business response:
Excellent! We're happy to hear we could assist you with your latest MINI addition. Thank you for being a loyal member of the Otto's MINI family.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.